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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Anywhere but here This hotel was a complete disappointment. The front desk person did not provide wifi or breakfast information. The stairwells had trash in them, and the exterior key card readers on the side doors did not work. The room was absolutely horrible. It appeared that it had not been deep cleaned in years. There was build up on the side of the fridge, the carpet was dirty and dingy, the beds were stiff and uncomfortable, the bathroom had hair on the sink, the floor in the bathroom was dirty, and the shower was dis... read more
Business response:
Dear Kenneth, Thank you for your detailed evaluation of your experience at our hotel. We always aim to provide a clean environment, excellent service, and an exceptional experience for all our guests; however, after reading your experience's details, we regret we could not make that happen for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address these problems and prevent future occurrences. We are wholly committed ... read more
Ordered the wrong hotel through Expedia, for some reason it booked a hotel right next to the one I wanted. Didn’t stay at that hotel after reading all the bad reviews. Had to go to a different one. All hotels around near Philadelphia international airport are nasty, dirty and you don’t feel safe there.
Business response:
Dear Dmytro, We apologize for any inconvenience you experienced with your booking. Our goal is to provide a safe environment for guests, and we regret that you did not feel comfortable. Your feedback is important to us, and we will share it with our team. If you need further assistance or have concerns, please reach out to us at the hotel. Thank you for sharing your experience; we hope to provide a better stay in the future.Sincerely,Hotel Management
Horrible smoke smell, very slow checking process. Key did not work, second key given was to an occupied room. We checked out immediately , decided not to stay there. Front desk lied that we stayed there..horrible horrible horrible
Business response:
Dear Claudia, Thank you for reviewing our hotel. We aim to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Sincerely,Hotel Management
Dirty everywhere in elevator elevator broke. Wouldnt give an extra pillow. No trash or used linen pick up. Smoking weed on the floor
Business response:
Dear Linda, Thank you for staying with us and sharing your review. We apologize for the issues you had in your suite. Our team works hard to provide every guest with spotless, fresh accommodations; therefore, we are disappointed this was not your experience. We regret not meeting your expectations and will work for improvement in the mentioned areas. Your satisfaction is our top priority, and we hope to earn back your trust in our hotel on your next visit to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,017 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.