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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Price is low which is good but you get what you pay for
Business response:
Dear Ihab, thank you for the kind comments regarding the value for money that we provide. However, we are disappointed to know that you had specific issues. We welcome another opportunity to show you this does not meet our high standards. We appreciate the feedback and hope to see you the next time you visit the area. Sincerely, Hotel Management
Do not stay here. Do not stay here. The rooms are disgusting, dirty, dank and outdated. If you have to stay here bring a hazmat suit. We walked in to check-in and were greeted by a waterfall coming from the ceiling. The “hotel” smelled like cigarettes, weed and mold.
Business response:
Dear Guest, on behalf of our entire team, please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. We hope you will consider givin... read more
Was extremely run down rooms- but it served its purpose-
Business response:
Dear Jennifer, thank you for sharing your review. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing. Sincerely, Hotel Management
Entire hotel and rooms smelt like smoke, towels were yellow, blood on the bathroom counter
Business response:
Dear Adam, thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We do not accept these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We hope to welcome you back in the future. Sincerely,... read more
Got there and they gave our room away and said there was no guarantee to hold a reservation. WHATS THE POINT OF A RESERVATION THEN?! couldn’t find a hotel in a one hour radius so ended up driving through the night. TERRIBLE PLACE DO NOT GIVE THEM YOUR MONEY
Business response:
Dear Charlene, thank you for sharing your review. We are sorry about the issues you experienced with your reservation, and even more so that we did not appropriately correct the situation. Your comments have been discussed with the team, and we are reviewing our procedures, so this does not happen again. Please don’t hesitate to contact the hotel for any further queries. We hope you will give us another chance to make this up to you and demonstrate excellent hospitality from our team. Sincerely, Hotel Management
The place was a dump and very dangerous. Lots of very sketchy people making lots of noise on the property with signs everywhere telling you how to avoid having your car broken into. The person checking me in was incompetent. My room was disgusting and there was ~4 inches of standing water in my bathroom sink when I arrived filled with dirt and hair, etc. I tried to call down to the office but the phone in my room didn't work. I would have left but I was too scared to actually leave my room once I was in it (with the door loc... read more
Business response:
Dear Roy, thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We have shared your feedback with the concerned team member to ensure this should not be repeated in the future. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you th... read more
We had to switch rooms when we got there because our refrigerator didnt work..also the dresser and night stand looked very bad .they were old and chipped all over.the back of the tv remote was missing. The water pressure in the shower was very bad!!..under the beds were dirty. There was a pack of beer left in The kitchen cupboard to...overall i would not stay there again.
Business response:
Dear Holly, thank you for choosing our hotel. We are sorry your stay was not the pleasant experience you deserve. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,018 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.