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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very dirty and smell of smoke, the hauls reeked of smoke. I cancelled my room and went to another hotel
Business response:
Dear Steven, we appreciate you being our guest and sharing your feedback. We are sorry if the smoke smell compromised your experience. We have strict policies that prohibit smoking in some areas. We appreciate you bringing this to our attention so we can address it appropriately. Also, we have discussed your feedback with our housekeeping team to ensure rooms are thoroughly clean and inspected before allocating to future guests. We are grateful for your patience, and we hope you will give us another chance to provide you wit... read more
0 star
Business response:
Dear Daniela, thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely, Hotel Management
It was grubby and depressing, would never stay there again.
Business response:
Dear Karen, thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely, Hotel Management
When i booked my stay, it said in my email to pay on arrival and didnt mention they did not take cash at check in.
Business response:
Dear Alexis, thank you for staying with us and leaving a review. We are sorry our payment policy inconvenienced you. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. It is standard industry practice at reputable hotel chains, and we regret any miscommunication regarding this concern. It was our pleasure accommodating you, and we hope to see you the next time your travels bring you to our area. Sincerely, H... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,018 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.