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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The picture makes this look like a hotel but when we arrived it was more of a dusty motel vibe. All of the furniture is old and rusty and the whole building has a weird smell. Several of the lamps in our room were not working. Definitely not the vibe we were going for. Don’t stay here
Business response:
Brianna, thank you for sharing the specifics of your visit. We apologize for the maintenance issue you had in your suite, and for the inconvenience this caused. Please be assured we will surely address this with our team appropriately. Your specific comment about the condition of our property is also valuable, and we have taken note of it. We are committed to providing an outstanding experience for our guests, and we hope you will give us another opportunity to prove that to you. Sincerely, Hotel Management
We didnt even stay the second night and still havent been refunded there were no amenities. Staff wqs extremely rude
Business response:
Raymond, thank you for sharing the specifics of your visit. We are disappointed you had to leave us earlier than expected and sincerely apologize for the unpleasant experience you had with our associates. We will take the necessary steps to make sure this is not repeated. Please know we have a standard cancellation policy that applies in cases such as yours. We are sorry you were unable to enjoy your stay; we do hope to have another chance to meet and even exceed your expectations. Thank you once more for your review. Sincer... read more
The property is old, needs updating and cleaning. Staff was excellent and very accommodating
the bath tub had hair in it, the dresser had juice stain on it, the bed spread had white stains on it. I did not stay i left and went home.
Business response:
Myeisha, thank you for your stay and for taking the time to post your review. We sincerely apologize for the oversights made when servicing your room. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this is not repeated. We hope you will revisit as we would welcome another opportunity to make your next stay exceptional. Sincerely, Hotel Management
Business response:
Dear Guest, thank you for choosing to stay at our hotel. We appreciate you taking the time to leave your rating. We hope you will accept our apologies for any issues you experienced, and we would welcome another opportunity to provide you with a much-improved stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,018 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.