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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nasty
Business response:
Dear Bianca,Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management
This was terrible experience. Very dirty room, there was a use towels on the bathroom, dirty floors, broken tv, broken curtains. Terrible beds, the bed linen stinks like cigarettes, the building smell like weed and cigarettes. We have too leave in the middle of the knight because of how disgusting it was.
Business response:
Dear Sergio, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Should your future travel plans bring you back to the city, we hope for the opportunity to provide an improved stay.Sincerely,Hotel Man... read more
Do not stay here! The rooms are incredibly dirty and outdated. It was noisy. The carpets and furniture were full of stains. The front desk has bullet proof glass. The shower dripped all night. We checked out early and would never go back!
Business response:
Dear Kim,Thank you for sharing your concerns. It is disheartening to learn about your experience, as cleanliness and comfort are our top priorities. We sincerely apologize for the condition of your room and the noise issues you encountered during your stay. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We hope you might reconsider and give us another opportunity to provide a more pleasant experience in the future.Sincerely,Hotel Management
We did not stay. Dated and not clean
Business response:
Dear Bill,Thank you for your feedback. We sincerely apologize that your experience did not meet your expectations regarding cleanliness and the condition of our facilities. We understand how important these aspects are to our guests, and your comments will be shared with our team for immediate attention and improvement. We appreciate you bringing this to our attention and hope you will consider giving us another chance to provide you with a more positive experience in the future.Sincerely,Hotel Management
The heater in my room blew out cold air all night. When I arrived there was nobody at the front desk for at least five minutes. I seemed to have been over charged and the clerck told me "there's nothing we can do. Take it up with Expedia."
Business response:
Dear Malik, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
We did not stay. It was dirty and unsafe!
Business response:
Dear Marisela, Thank you for your feedback. We sincerely apologize for the cleanliness and safety issues you encountered, as this does not reflect our commitment to providing a safe and comfortable environment for our guests. Your concerns are taken seriously, and we will investigate this matter to ensure improvements are made. We appreciate you bringing this to our attention and hope to have the opportunity to regain your trust. We look forward to welcoming you back for a better experience in the future.Sincerely,Hotel Mana... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2 star rating with 2,841 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.