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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roach town Bad cat smell in the hallway roach infested room worst day ever refrigerator dirty microwave doesn't work
Business response:
Dear Clayton,We are truly sorry to hear about your recent experience and the issues you faced with cleanliness and maintenance. This is certainly not reflective of our standards. Your feedback is vital, and we will investigate these concerns with our team to make immediate improvements. We apologize for the inconvenience caused and hope you will consider giving us another chance to provide you with a more comfortable and pleasant stay in the future.Sincerely,Hotel Management
Cockroach infested! Cockroach’s everywhere! Denied me a refund when we walked out even though they promised they would. Absolutely disgusting.
Business response:
Dear Heather, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur again.Sincerely,Hotel Management
Very dirty
Business response:
Dear Karen,Thank you for your feedback. We apologize for the cleanliness issues you encountered during your stay. We take such concerns seriously and will address this with our housekeeping team to ensure our standards are upheld. Your comfort and satisfaction are important to us, and we regret not meeting your expectations. We appreciate your input and hope you might consider staying with us again, allowing us the opportunity to provide you with a more pleasant experience.Sincerely,Hotel Management
I couldn't sleep because of the creaking sound in my bed. The inside feels so messy because it's too old. The bathtub doesn't drain, so it's hard to wash
Business response:
Dear Sohyun, Thank you for your feedback. We sincerely apologize for the inconvenience you encountered during your stay. The creaking bed, outdated room condition, and bathtub drainage issues are not the experiences we strive to provide. We understand how these issues impacted your comfort and take your comments seriously. Our team will address these concerns to ensure improvements are made. We appreciate your patience and hope you consider giving us another opportunity to provide you with a more comfortable stay in the futu... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,015 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.