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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place is a dump. I immediately checked out and moved to another hotel. The taxi driver who took me to the new hotel referred to the Extended Stay hotel as a ghetto hotel
Business response:
Dear Walter, We are sorry to hear about your experience and for the discomfort you encountered. It is disheartening to learn that our property did not meet your expectations. We take feedback seriously and are committed to addressing the issues you raised to improve our standards. Thank you for bringing this to our attention, and we hope you might consider giving us another opportunity to provide a more satisfactory stay.Sincerely,Hotel Management
I recently stayed at Extended Stay America Suites Philadelphia Airport Tinicum Blvd, and it was a truly disappointing experience. The room was dirty, with a stained refrigerator and roaches crawling around. The corridors were also unkempt. Despite reaching out to the hotel to address these issues, I received no response. Overall, it was the worst hotel experience I've had, and I wouldn't recommend this place to anyone.
Business response:
Dear Gedion, Thank you for your feedback. We deeply regret that your experience fell short of expectations due to cleanliness and maintenance issues. We are particularly concerned to hear about the lack of response from our team. Please accept our sincere apologies for the inconvenience and discomfort you experienced. Your comments will be reviewed thoroughly to ensure corrective actions are taken. We appreciate your input and hope you might consider giving us another opportunity to provide a more satisfactory stay in the fu... read more
Not very clean... No shampoo, no bulb in one of the nightstand light, no more breakfast at 8am .... The bed pas fine though.
Business response:
Dear Camille, Thank you for sharing your thoughts with us. We are sorry that your stay did not meet your expectations and for any inconvenience. Your feedback has helped us identify areas that require additional attention, and we will take appropriate action to address them. We hope that you will consider revisiting us so that we can demonstrate the exceptional experience we are known for.Sincerely,Hotel Management
Didnt reserve my room and was traveling with 2 kids. Will never book another Extended Stay Suite.
Business response:
Dear Carlos, We want to extend our apologies for not being able to provide you with a room. We completely understand your frustration and the inconvenience this caused you; however, we can confirm this is not a regular occurrence for us. Please be assured that we are treating this matter with the utmost seriousness and are proactively addressing these concerns to mitigate the likelihood of recurrence. We hope to welcome you back in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,017 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.