This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
overbooked. I could not stay.
Business response:
Dear Masahiko, We sincerely apologize for the inconvenience you experienced due to being overbooked. This is not reflective of our usual standards, and we regret any disruption to your plans. Your experience is important to us, and we are reviewing our booking processes to prevent such occurrences in the future. Should your plans bring you back to the area, we would appreciate the opportunity to provide you with a more positive stay. Please accept our apologies once again for the inconvenience caused.Sincerely,Hotel Manageme... read more
The property was unsafe people live there and it reminded me of a rehab place from the movies. It did not offer airport transportation as promised and there breakfast was granola bars and oatmeal. I had to leave before checking in. I felt like it was a crack hotel from New Jack City.
Business response:
Dear Patrick, Thank you for your feedback. We apologize for any concerns you had about safety. Our priority is the comfort and security of all our guests. We regret any misunderstanding regarding airport transportation and breakfast offerings. Your comments are critical as we strive to improve our services and facilities. We hope to provide you with a better experience.Sincerely,Hotel Management
It is not a real hotel. It is a flop house.
Business response:
Dear Jere, Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to welcome you back in the future.Sincerely,Hotel Management
The hotel was full. My confirmed reservation was not honored. I want a refund.
Business response:
Dear Leslie, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,017 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.