This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Broken furniture, damaged walls, built 50 yrs ago and never updated. Disgusting room
Business response:
Dear Kevin, We sincerely apologize for the condition of your room. It is disheartening to hear about the broken furniture, damaged walls, and overall dissatisfaction with your stay. We understand how important a clean and well-maintained environment is for our guests. Despite the age of the building, we aim to provide the best experience for our guests. We regret not meeting your expectations. Your feedback is crucial, and we are committed to addressing these issues and updating our facilities. We hope you will give us anoth... read more
Y’all did not have a room for me not happy. I want my money back
Business response:
Dear Lewis, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Horrible staff and place. Dont go here. They put me on no show for late check in even though I put notes and called them a day before to confirm. They left me outside with 3 kids at 5 am. Trash
Business response:
Dear Endrit, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
This hotel is fine if you’re really just looking for a place to crash, but it has kind of a creepy vibe. The staff were all nice enough, but there was hair in my sink and shower (and no shower curtain, which is kind of weird) and overall things were pretty old and dingy. Plus, the hallways are really dark, and in the middle of the night I was woken up by loud pounding on the ceiling of my room. There’s also no shuttle directly to or from the airport, although you can walk over to the Embassy Suites and use theirs. Unless you... read more
Business response:
Dear Mary, We apologize for the discomfort you experienced during your stay. It is disappointing to hear about the cleanliness issues and the unsettling atmosphere. We strive to maintain a welcoming and well-kept environment, and we regret that we fell short in your case. Your feedback on the dark hallways and lack of a shuttle service is noted, and we will work on improvements. Please consider giving us another opportunity to provide a better experience in the future.Sincerely,Hotel Management
below average, nice staff and close to airport.
Business response:
Dear Shawanda, We apologize for falling short of your expectations during your stay. While we are pleased to hear that you found our staff helpful and appreciated our proximity to the airport, we regret that your overall experience was below average. Your feedback is invaluable, and we are committed to addressing areas where we can improve to ensure a more satisfying stay for our guests. We appreciate your understanding and hope you might consider giving us another chance to provide you with a more enjoyable experience in th... read more
Dirty with bugs in the room
Business response:
Dear Pierre, Thank you for reviewing our hotel. We are genuinely disappointed to learn about the issues you experienced during your visit. The cleanliness and room conditions you describe are unacceptable and not representative of our quality standards. Our pest control provider services the hotel regularly, and we will ensure procedures are being followed to prevent any future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying... read more
Not great Shower didn't work. TV didn't work. Floor was dirty. No comforter on bed. Overall very grungy. It was cheap though
Business response:
Dear Guest, We appreciate you taking the time to share your feedback. We apologize for the issues you encountered with the shower, TV, room cleanliness, and the lack of a comforter. Your experience does not reflect the standards we strive to maintain. We are committed to addressing these concerns promptly. Despite the affordability, we aim to provide a comfortable and pleasant stay for all our guests. We hope to welcome you back and offer a much-improved experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,017 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.