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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Short stay It was a good place to stay. Breakfast was more like a snack. Good size fridge, microwave.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a comfortable one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Jiang, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Great Staff Everyone was very friendly & helpful but the overall condition of the hotel is poor. The bed was very comfortable but the room could use a good cleaning
Business response:
We appreciate you for evaluating your visit to our hotel. Although you liked our service, we apologize for the cleanliness issue and regret that our facility fell short of your expectations for a perfect stay. Your feedback is shared with the concerned team to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Close to restaurants and shopping Old feel to it. Staff was friendly. Great location.
Business response:
Thank you for taking the time to share your feedback. We are pleased you liked our convenient location and were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
The room smelled a little off cigarette smoke. The toilet didn't finish right. But other than that the stay was enjoyable and the service was amazing.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you overall stay with us was enjoyable and that you were impressed with our courteous service. That being said, we are sorry for the issues you experienced in your room and have shared it with our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Manager was nice. They have no room service. Cups need to be in the rooms.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know our location was ideal for you needs and that you had an overall enjoyable time with us. That being said, we are sorry for not meeting all of your expectations. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Glenda, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Stay-2N Checkin was simple and fast. Front desk gentleman was fine (not friendly but preofessional). The room was neat but the carpet was dirty. You would hate to walk on barefoot. They need to keep atleast another garbage bin in the room. When I booked, it said breakfast included. But what is considered as breakfast was not defined. I only saw coffee,blueberry muffin (no other flavor) some 2-3 type of bars like peanut butter and some oats. Many people who came for breakfast were also surprised at the menu. Checkout was simp... read more
Business response:
Thank you for staying with us. We are pleased to know you were overall happy with your stay with us. That being said, we are sorry for not meeting all of your expectations. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,320 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.