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400 American Ave., King of Prussia, PA, 19406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
We are delighted you had an outstanding stay at Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Shelly, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we exceeded your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
I’m checking out from this hotel for good. Rude staff at the end of my stay. I asked some night personal if they can help me locate the remote for my tv I was just told I had to look around for it. Toilet was not cleaned, countertop had food crumbs all over. 2 hours before my checkout I got a knock on the door asking me if I’m extending or checking out. Thank had to fix the sliding closet doors because they fell off the hinges. Bed was made but pillows cases where crumpled up and the blanket had a stain.
Business response:
Marcie, it is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
I love it
Business response:
Blinky, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we exceeded your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
It was very nice but the bed spread had a few spots on it like it wasn’t washed
Business response:
Tanasha, thank you for staying at Extended Stay America. We are glad you had a pleasant time here. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Beds were firm and supportive, just like my husband and i like them. Front desk person, Jay, was friendly and very helpful..an asset to the hotel.
Business response:
Thanks for the awesome feedback. We are thrilled to know your stay with us was comfortable and that you were impressed with the top-notch service provided by our staff. We will surely share your praises with Jay. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Nice size room It's was just okay . Room was a great size that's it
Business response:
Thank you for staying at Extended Stay America. We are glad to know you loved the spaciousness of our room and that you had a nice stay with us. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,320 reviews.
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.