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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty bathroom including floor, shower, and the skid marked Toliet. No ice machine which stinks bc we wanted ice upon arrival, not wait to make ice. And we arrived late and went to bed, so when we found we had to call for a coffee pot, It was very inconvenient so we didnt. First hotel where the coffee pot isn’t automatically in room. They did have a sign in kitchen saying to call if you needed any items, but just include it...
Business response:
Thank you for staying at our hotel. we apologize for the difficulties you experienced during your stay. Please know, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope you will consider a future stay as we would welcome... read more
Good location nice service people where nice and accommodating nice to have a frig in room
Business response:
Stephen, thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure having you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Convenient This hotel has everything that we needed and we have a very high comfort levers here.
Business response:
We are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
Short stay It was a good place to stay. Breakfast was more like a snack. Good size fridge, microwave.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a comfortable one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Jiang, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Great Staff Everyone was very friendly & helpful but the overall condition of the hotel is poor. The bed was very comfortable but the room could use a good cleaning
Business response:
We appreciate you for evaluating your visit to our hotel. Although you liked our service, we apologize for the cleanliness issue and regret that our facility fell short of your expectations for a perfect stay. Your feedback is shared with the concerned team to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Close to restaurants and shopping Old feel to it. Staff was friendly. Great location.
Business response:
Thank you for taking the time to share your feedback. We are pleased you liked our convenient location and were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
The room smelled a little off cigarette smoke. The toilet didn't finish right. But other than that the stay was enjoyable and the service was amazing.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you overall stay with us was enjoyable and that you were impressed with our courteous service. That being said, we are sorry for the issues you experienced in your room and have shared it with our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,277 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.