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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our tires were slashed in the middle of the night~ they did reimburse us for the room and were very apologetic~ they have no security cameras in the back of the building ~ and truck drivers park and sleep back there in their trucks~ the staff was very nice!
Business response:
Newton, first and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We hope you will consider giving us a chance in the future, so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Staff took an interest and being from the time I walked in the door ask me what brought me to the hotel make sure I had a nice room stayed for a while and I got to know who I was
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
COMFORT Comfortable place to come back to at night. Quiet and AC/Heating works very well
Business response:
Alastair, thank you for the nice feedback of Extended Stay America. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Rhio, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
The only problem that I had was that I never received clean towels. Other than this, the hotel served its purpose as a place to lay my head at night.
Business response:
Thank you for being our guest. We are pleased to know your overall experience was pleasant. We are sorry for not living up to your expectations. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Nathan, thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Convenient location Convenient location, fair condition. Bathroom needed to be cleaned. Mediocre if it’s a quick stay.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay with us, but we are sorry for not meeting all of your expectations. We have shared your concern with our housekeeping team to be more diligent going forward. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Great location Hotel is in a great location. The girl at the front desk was so friendly and helpful! I like the mini kitchen...there weren't any supplies that we needed to cook, so we had to mske due with things bought st the dollar store. So if you plan to cook, bring a pot and pan!
Business response:
Coll, thank you for reviewing your stay. We are delighted to know you liked the service offered by the staff and that you enjoyed your overall stay. Please note, to ensure cleanliness of kitchenware and as per our brand standards, these items are available at the front desk. Thanks again, we encourage you to try Extended Stay America again in the near future, as we are confident you will enjoy a better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,277 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.