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Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and nice
All was good and clean
Business response:
Dear Guest, Thank you for sharing such uplifting feedback. We are glad to hear your stay at Extended Stay America felt comfortable and well looked after. It is wonderful to know that the room condition helped make your visit smooth and pleasant. We truly appreciate your kind remarks and hope we have the chance to welcome you back whenever you’re in the area again. Sincerely, Hotel Management
The room was very well maintained.
Staff was very friendly and accommodating. Omega was great.
No. I didn’t interact with the staff very much
Business response:
Dear Guest, Thank you for taking a moment to share your feedback. We hope you had a pleasant stay overall. Our team is always available to assist whenever needed, and we hope you felt comfortable and well cared for throughout your stay. We truly appreciate you choosing to stay with us and look forward to welcoming you back in the future. Sincerely, Hotel Management
Facility is worn, the front desk needs to be staffed longer, rooms need to incude coffee pot, hair dryer shampoo
Business response:
Dear Elaine, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments and sincerely apologize for the inconveniences you experienced, including limitations with staffing and the amenities in your room. Your observations are important, and we will review them with our team to help guide future improvements and enhance the overall guest experience. We genuinely value your input and hope you will consider giving us another opportunity to provide a more comfortable, well-equipped, and enjoyable... read more
The room was clean but could do with some TLC. Trim missing from the side of the countertop. Front falling of the dresser and the inside didn’t look clean. When you closed the drapes they were not fastened at the side so curtains just moved to the middle of the window.
Business response:
Dear Guest, Thank you for sharing your experience with us. We are glad to hear your accommodations at Extended Stay America were well-maintained, and we appreciate your thoughtful observations about areas that need improvement. Your observations regarding the furnishings and window coverings are extremely helpful, and our team will address them promptly. We value your feedback and hope to have the opportunity to welcome you back to our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 3.2 star rating with 1,494 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.