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Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The exterior of the building was inviting but the interior however was not that comfortable at all with the worn down or damaged things in the room and the lingering smoking smell which was hard to deal with and my daughter who I was accompanied by has asthma but that wasn’t there issue it was mine
Business response:
Dear Guest, Thank you for sharing your feedback. While we are glad the exterior gave a positive first impression, we are sorry to learn that the condition inside your accommodation did not feel comfortable for you and your daughter. Please know that we have a strict non-smoking policy in place, and what you described is certainly not what we expect within our property. Your comments regarding the atmosphere and room condition have been taken seriously and will be reviewed with our team. We understand how important a fresh an... read more
Everything was great
Business response:
Dear Guest, We’re so glad you enjoyed your stay at Extended Stay America! Creating a welcoming and comfortable environment for every guest is always our goal, and it’s wonderful to know your experience reflected that. Knowing that everything met your expectations truly makes our day. We look forward to welcoming you back soon for another relaxing and enjoyable visit! Sincerely, Hotel Management
Very polite female manager I did not get her name
Staff is nice and I like their service
Business response:
Dear Guest, Thank you for sharing such wonderful feedback! It’s great to hear that your visit was so enjoyable and that our team made a strong impression. At Extended Stay America, we strive to create a welcoming and comfortable experience for every guest. Your kind words truly motivate us, and we look forward to the opportunity to welcome you back again soon. Sincerely, Hotel Management
The room was clean. Staff was very friendly and accommodating. Quiet place.
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 3.2 star rating with 1,600 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.