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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I enjoyed the suite that my family and I stayed in and also the service at the front desk was great and very helpful
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our accommodations and that our front desk associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
It very clean well decor well painted nice colors very nice ...only one thing the ac unit make a very very loud noise when it starts to work....but everything else perfect
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us nad liked clean property. We have also alerted our maintenance team about the HVAC unit, and they will check it. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Pool was great. Room was clean and large inside. Close to food and entertainment
Business response:
Thank you for choosing Extended Stay America. We are delighted to know you had a great stay, and you enjoyed our pool. We are also happy you liked your comfortable suite, and our location was perfect for your needs. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
not so great uncomforable sofa bed, front desk was not helpful, odd odor
Business response:
Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. Your feedback is important to us, and we will use it to improve our services going forward. We are also sorry for the odor you experienced in your suite. Your feedback will be shared with our housekeeping team for review and action. We will also share your concerns regarding the sofa bed with the appropriate team. We are truly sorry and hope you will consider giving us a second chance in t... read more
Not bad.. not great Prett good for inexpensive stay... Staff was taciturn... didn't show any signs of caring about customer... Room seating furniture was extremely uncomfortable.... not coffee make as promised on card... Notwithstanding probably as good as similarly priced accommodations. I've certainly experienced far worse.
Business response:
Richard, thank you for sharing your review online. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback regarding the service is shared with the appropriate team to make sure we deliver better performance. Your feedback concerning the coffee is shared with the appropriate team to find our what went wrong. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
A bit run down-appearing slightly unkept room when I arrived but made up by very helpful front desk staff as I arrived at 1:30AM
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 4.2 star rating with 868 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.