Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

Business response:

Kelly, we are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

Business response:

Shannon, thank you for choosing Extended Stay America and taking the time to review your stay. It was a pleasure reading about the excellent service you received from Katie. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Moreover, to ensure kitchenware's cleanliness upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and we regret any inconvenience caused due to it. Thank you again for allowing us to be of s... read more

Business response:

Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Kimberly, thank you for your excellent review of Extended Stay America. We are thrilled to know you had an enjoyable stay at our hotel and that you were highly impressed with what we had to offer. Your business is appreciated, and we look forward to your return visit. Sincerely, Hotel Management 

Business response:

Charlotte, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are thrilled to read our hospitality made for a great stay. We are also delighted to know you liked your comfortable suite. Your recognition is appreciated, and we look forward to your return visit. Sincerely, Hotel Management 

Business response:

Darrel, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Joyce, thank you for being a guest at Extended Stay America. We want your stay with us to feel like home and be as comfortable as possible, so it was a pleasure to know you loved the relaxing time you spent at our immaculate property. On behalf of everyone, we would like to invite you for another restful experience on your next trip. Sincerely, Hotel Management 

Business response:

Iris, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management