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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Someone had clearly smoked in the elevator. Some basic things were missing in the room, like dish soap. The hair dryer plug was cracked and the electric parts were exposed.
Business response:
Thank you for choosing our hotel. We are sorry for the smoke odor you encountered in the elevator and regret the maintenance issue you had in your room. We have taken note of your comments and have shared it with the appropriate teams so that we can improve our service and facilities going forward. We hope you will give us a chance in the future so that we can make it up to you. Sincerely, Hotel Management
Wonderful experience. Management made me feel at home.
Business response:
Vincent, thank you for including Extended Stay America in your travel plans. We were delighted to read that our staff was attentive to your needs and made you feel at home. It is important that all of our guests enjoy a comfortable and carefree stay. Thank you again, and we hope to see you again soon. Sincerely, Hotel Management
I enjoyed the suite that my family and I stayed in and also the service at the front desk was great and very helpful
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our accommodations and that our front desk associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
It very clean well decor well painted nice colors very nice ...only one thing the ac unit make a very very loud noise when it starts to work....but everything else perfect
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us nad liked clean property. We have also alerted our maintenance team about the HVAC unit, and they will check it. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Pool was great. Room was clean and large inside. Close to food and entertainment
Business response:
Thank you for choosing Extended Stay America. We are delighted to know you had a great stay, and you enjoyed our pool. We are also happy you liked your comfortable suite, and our location was perfect for your needs. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,424 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.