Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

Business response:

Thank you for making Extended Stay America a part of your travel plans. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. We are glad you had a relaxing stay and hope you’ll come back for another restful visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing us. We are sorry we missed meeting some of your expectations during your stay. We will review your feedback and will take the necessary steps to prevent the issues you mentioned from happening again. Please know fresh towels and linens may be exchanged at the front desk. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management 

Business response:

Amber, thank you for the excellent review of Extended Stay America. We're so happy to know you loved your well-equipped room and that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America while here for a dance competition. We are glad to know you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing us. We offer our sincere apologies for the maintenance issue and poor service you received from our associates. Your feedback has been shared with every department involved, and we are working hard to deliver the type of hospitality that you should always expect from us. We hope you re-evaluate us on your next visit as we hope to regain your confidence in our hotel. Sincerely, Hotel Management