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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Hotel not worth the money Room didn't have everything in it got to ask for dishes and more towels also they act like you going to take towel home. They didn't come to clean the room or see if we need it clean you got to put your own trash out
Business response:
Thank you for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. Please know, our housekeeping is done on a weekly basis to respect the privacy of... read more
The hotel was ok. The pool was very nice and the room was nice.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted you were impressed with your room and that you enjoyed your time at the pool. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Thanks Stay we fine. Room was good. Service was nice. Breakfast could have been better.
Business response:
Philippa, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management
Nice and quiet, friendly staff. If I have to find something, the bed is a bit soft for me. Breakfast can be better, there’s muffin and snack bar etc but without sausage and potatoes I would not call it breakfast.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had an enjoyable visit here and that our staff made it a memorable one. We appreciate your feedback and hope to see you back again. Sincerely, Hotel Management
Very nice hotel Staff was excellent Great location Room very nice and clean
Business response:
Walt, please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
The room was very accommodating for an extended stay - the price was great for the hotel type. There were very basic room amenities. Bring your shampoo and toiletries with you. There was hand soap on the sink but nothing else. There was an iron and ironing board. There are vending machines for drinks and snacks, and a laundry room. In the morning, there was coffee and muffins for breakfast. The staff was very pleasant and efficient - I did feel bad for the staff. When I arrived and departed, there was only "one" person to ha... read more
Business response:
Roberta, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with your well-maintained suite and that you also appreciated our associates. Please know, our room amenities such as bath amenities are always kept at the front desk and are complimentary. We appreciate your feedback and hope to see you back soon. Sincerely, Hotel Management
This was a last minute surprise when our original host was unavailable. It was like a mini-home for us, with mini-kitchen. If we needed anything, all we had to do was go to the front desk and ask. We were able to use the washer and dryer without trouble, and the pool was just right for our 3 kids ages 5 to 10. Our kids also liked this hotel the best during our road trip, since it was like a "home". Finally, it was close to Valley Forge, close to gas stations like Wawa, which carries some basic grocery items, and it was close... read more
Business response:
Mary, thank you for the glowing review of Extended Stay America. We’re so glad to know you loved all the aspects of our hotel and that our wonderful location was convenient for your needs. On behalf of everyone here, we invite you and your family to stay with us again the next time you visit Malvern. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,424 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.