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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was a last minute surprise when our original host was unavailable. It was like a mini-home for us, with mini-kitchen. If we needed anything, all we had to do was go to the front desk and ask. We were able to use the washer and dryer without trouble, and the pool was just right for our 3 kids ages 5 to 10. Our kids also liked this hotel the best during our road trip, since it was like a "home". Finally, it was close to Valley Forge, close to gas stations like Wawa, which carries some basic grocery items, and it was close... read more
Business response:
Mary, thank you for the glowing review of Extended Stay America. We’re so glad to know you loved all the aspects of our hotel and that our wonderful location was convenient for your needs. On behalf of everyone here, we invite you and your family to stay with us again the next time you visit Malvern. Sincerely, Hotel Management
I enjoyed my stay Not bad. The kids were fine with the hotel. Close to store whenever you need something quick to eat or other.
Business response:
Richard, thank you for being our guest at Extended Stay America. It is delightful to know you and your kids had a nice time with us and that our location was ideal for you. We appreciate your business and hope to see you again on your next visit to Malvern. Sincerely, Hotel Management
We had to go to office to get towels daily and we didn’t receive enough towels for the 5people we had and they had no air freshener for our stuffy room
Business response:
Dexter, thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Lisa, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The staff was friendly and helpful. The location was excellent, close to highways, stores and gas stations.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management
I always take my grandchildren on vacation. This year we were visiting Philly. Always look for a hotel with a pool. Water could have been a little warmer. Hotel was clean, beds were comfortable, breakfast was good.Shopping close by.
Business response:
Thank you for writing such a lovely review about your experience at Extended Stay America. We’re delighted to know you were pleased with our well-maintained property and that you loved the comfort of our beds. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Needs attention The staff was very friendly and I think housekeeping does all they can with what they've got. However, the room was very warm and there was an unpleasant odor when we exited the elevator to go to our room; once we were in our room it was fine. The bed squeaked every time we moved and we're not heavy people. Again, all the staff were friendly.
Business response:
Claudia, thank you for staying at our hotel. Although you were pleased with our associates, we are sorry for the issues you experienced during your stay and regret the inconvenience it caused. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
This was a very nice and clean hotel to stay in! There were hardwood floors in the bathroom and kitchen that made the hotel room nicer!
Business response:
Thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that enjoyed having a fully equipped kitchen in your well-maintained room. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,445 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.