This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nuetral Was in great location and serv d our purpose
Business response:
Paul, thank you for your visit. We are glad to read you had an overall good stay and that you liked our location which was convenient for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Ok for the price I think i was expecting a little bit more out of an extended stay. It wasnt bad, but definitely wasn't great either. My son was supposed to sleep on the pull out couch, but it was so flimsy that he couldn't. Luckily, he was small enough to fit on the couch itself. Was good for the short stay we had, but u couldn't see us being there for longer. The hotel staff was extremely friendly.
Business response:
Nicole, thank you for choosing to stay at Extended Stay America - Philadelphia - Malvern - Swedesford Rd. We are pleased your overall visit was good, but I am sorry for the inconvenience you experienced while here. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
The staff was great at solving an issue with our room.
Business response:
Amanda, thank you for being our guest at Extended Stay America - Philadelphia - Malvern - Swedesford Rd. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure hosting you, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Thank you for your stay at Extended Stay America - Philadelphia - Malvern - Swedesford Rd. and for your four-star rating. We are happy your overall experience with us was a pleasant one. We hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Good value. Good price for convenient Malvern, PA location. Clean hotel with friendly staff. Nice that they offer some items, like muffins and oatmeal, together with the coffee/tea/hot chocolate.
Business response:
Darlene, thank you for choosing to stay at our hotel. We are glad to know you liked our convenient location and the breakfast we serve. We also appreciate your observation and have taken a note of it. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
Weekend escape outside the city Overall, we were satisfied with the hotel. The staff was more than accommodating. They answered all our questions and were able to provide what we needed. There was a grill on the patio that guests could use. The pool was a little small but we were the only guests to use it so it was fine. The room had a kitchenette in it but there were no dishes or utensils at all in the room. You have to ask for everything you need. They only had 3 plates to give us to use (family of 6). The main reason for ... read more
Business response:
Thank you for sharing your candid evaluation. It’s nice to know you liked most aspects of our hotel, especially our convenient location and helpful associates. We would like to mention that kitchenware for your suite is available and kept at the front desk to ensure cleanliness. We also appreciate your observation and regret if any inconvenience were caused. It was good to have you here, and we hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
what the heck I don't like the fact that the bathroom was crawling with ants. We had to actually request having the amenities the room is advertised as having. And they seem to think offering oatmeal is considered a continental breakfast.
Business response:
Ed, we appreciate you being our guest. We are disappointed to know you were not satisfied with your visit. I have shared your concerns with my housekeeping team in regard to the bathroom issue you mentioned. We would like to inform you that, we have made a note of your feedback as we plan any changes to our breakfast offerings. We hope to have the opportunity to serve you again. Sincerely, General Manager
We were impressed with our stay. If we would have to come back to the area, this is where we would stay.
Business response:
Lynn, many thanks for taking the time to post your review of Extended Stay America - Philadelphia - Malvern - Swedesford Rd. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks for choosing us, and we are glad to know we will be your preferred choice on all your future trips to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 4.2 star rating with 868 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.