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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s a bit older, needs updating. But it’s clean, bed is pretty comfortable but the walls are thin. Breakfast was only coffee, hot water and oatmeal packets. This is good for sleeping for a night.
Business response:
Dear Guest, We hope you had a pleasant stay overall; however, we regret that we did not meet all your expectations. Your comments are valuable, and we will share them with our team to identify areas for improvement. Please note that our complimentary grab-and-go breakfast is intended to provide a quick, convenient start to the day. We hope you might consider giving us another opportunity to provide a stay that better reflects the comfort and quality we strive to offer. Sincerely, Hotel Management
Good cost-benefit stay
Business response:
Dear Guest, Thank you for the excellent review. We are glad your stay was enjoyable and that we were able to exceed all your expectations at a great price. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
The bed is comfortable.
Beds weren’t comfortable or as described. Room was in the best of shape.
Business response:
Dear Guest, We regret that certain aspects of the accommodations did not meet your expectations. Comfort and presentation are important elements of the guest experience, and your observations are valuable as we continually evaluate ways to enhance our rooms. Our team is committed to maintaining inviting accommodations and ensuring guests feel at ease throughout their visit. Feedback like yours helps us focus on areas that may need attention. We appreciate your comments and hope to have the opportunity to provide you with a m... read more
Room was clean but outdated and halls smelled unpleasant
Business response:
Dear Guest, We are pleased to know your accommodations were well prepared and met expectations in that regard. At the same time, we understand that overall presentation and atmosphere contribute greatly to the guest experience. Our properties are designed to provide practical comfort, and we continually evaluate enhancements to ensure a welcoming environment throughout the building. We value you taking the time to provide your thoughts, and hope to have the opportunity to welcome you again in the future for another stay. Sin... read more
This hotel has probably seen better days, but for the price, the room was clean, and I was just sleeping. If that's your goal you'll be fine here.
Business response:
Dear Guest, We are pleased to hear that the accommodations met your needs and provided a suitable place to rest during your visit. Value and comfort are important considerations for many travelers, and we appreciate your balanced perspective. Guest feedback helps us better understand what matters most and guides ongoing efforts to enhance the overall experience. We are grateful you chose to stay with us and hope to welcome you again in the future for another comfortable and convenient visit. Sincerely, Hotel Management
The second room we stayed in was super comfortable, unfortunately had to knock back a star because although we expressed we would need the room for a number of weeks the Corprate office was not willing to offer us a reasonable price for the stay.
It is a clean and nice place for a night stay. I had a stay over for airplane flight. I had a Uber pick up at the airport and a return drive to the airport. Plus I ordered dinner by DoorDash and delivered to my door! Finally, there was a Continental breakfast at 3:00AM. Totally pleased with this location!
Business response:
Dear Guest, What really stands out is how convenient everything felt during your brief visit. We’re glad the easy transportation options, late-hour morning offering, and in-room meal delivery helped make things simple and stress-free. At Extended Stay America, we aim to support travelers with practical comforts that fit tight schedules and quick trips. Thank you for sharing your experience, and we’re happy to know it worked so well for your travel needs. Sincerely, Hotel Management
Good
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 3,011 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.