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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for extended stay It was an overnight stay by airport for next day travel. Very comfortable room but appeared a better option for extended stay and not a one night stay.
Business response:
Max, thank you for choosing our hotel for your quick stay. We are glad you had an overall pleasant stay and liked the proximity to the airport. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
We stay at extended stay most of the time. We love it there!
Business response:
We are grateful for your kind words and for being such loyal guests to our hotel. We take great pride in providing an exceptional stay for our guests and we appreciate you recognizing our efforts. Thank you for the kind rating, and we look forward to your next visit to Extended Stay America. Sincerely, Hotel Management
We stayed there as it was near the airport. Doubt we would stay again. Rooms OK, bur as there was a two ring stove, the room, seemed to have an odor of stale cooking. Stains on carpet. Room & bed clean, but decor etc seemed "tired".
Business response:
Thank you for being our guest and for reviewing your stay. We do want to apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business. Sincerely, Hotel Management
Friendliness cleanilnes
Reasonable price Michelle at the front desk was very helpful and accommodating with our needs. The hotel itself can use a makeover, but the price was reasonable.
Business response:
Thank you for being our guest at extended Stay America. We are delighted to read you had a comfortable stay and that you liked the service provided by Michelle. We will share your compliments. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Lacking in the housekeeping area Hallway and room smelled of smoke. We requested a new room and received it. It was better. Will not stay here again, although we received a new room, the whole environment was still musty. Hallway carpet and common areas could use a deep clean.
Business response:
Thank you for staying with us and for your candid review. We apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. On a positive note, we are happy we were able to accommodate you in another room and resolve the issue. We hope to have the chance to welcome you back and redeem ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,731 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.