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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Marie Was a very nice stay
Great getaway No frills just a get away... a great change of pace.
Business response:
Dear Brian, It is lovely to know you enjoyed everything about your time at Extended Stay America and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We appreciate your kind review, and we hope you will be able to stay with us again soon.Sincerely,Hotel Management
oK Stay was pretty good except when it was time to check out, Kane the associate was unable to give me a receipt for room 118 . This was very alarming and I have yet to receive one.
Business response:
Dear Oma, Thank you for staying with us. We are glad that you had a pleasant stay overall. Regarding your concern about the receipt, we would like to mention that when making a reservation through a third-party website, a receipt is typically given at the same time. If we can further assist, please let us know; we would be happy to be of service. Thank you for being our guest, and we hope you will choose us again in the future.Sincerely,Hotel Management
Fine for a night before the airport Nothing special about the day. It did the job for an overnight stay before heading to the airport, but would not want to stay here more than 1 night. Seemed a little dirty and rundown to me.
Asked for late check out, staff only allowed to 1pm with extra $10.
Business response:
Dear Yinfeng, We appreciate you choosing Extended Stay America and are thrilled you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for mentioning they were attentive to your needs. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Management
Weed No daily room service. Second floor hallway smelled of pot. Price was not too bad. Central location.
Business response:
Dear Ruben, Thank you for being our guest. It is good to know that you had a pleasant stay and that our location and reasonable price suited your needs. However, we are sorry for your dissatisfaction with the housekeeping services you mentioned. While our housekeeping is done weekly to respect our guests' privacy and offer minimal intrusion, we are always happy to provide fresh linens and whatever we can to make the most of your stay. If there was any miscommunication about our services during check-in, please accept our apo... read more
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 3,205 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.