Extended Stay America - Phoenix - Airport - Tempe

Josh 

on Expedia

5 years ago

Property is super old, smells terrible, and is dirty. Staff is semi helpful at best. Don't waste your time here. 

Anonymous 

on Expedia

5 years ago

Reeked of marijuana - couldn't wait to leave. The entire place reeked of marijuana and the staff seemed to be in on it. Was shabby and the breakfast was a joke. Granola bars and coffee with no unsweetened creamer. That's it. Was glad to get out of this place. 

Frustrated 

on Expedia

5 years ago

To be honest, it wasn't in great condition. They didn't have an airport shuttle. They didn't even have a playpen or crib option for our son. The pool looked dirty and the entire room looked very run down. Their "continental breakfast" was granola bars. Granted, we got stuck there because Expedia messed up our flights and probably wanted to pay for the cheapest option, so I'm not sure if all of these things are common in this type of hotel or not. 

Anonymous 

on Expedia

5 years ago

The young girl at the front desk was nice at check out. Thats the only good thing about the hotel. The hotel needs work. Dented refrigerator, poop and stains on chair. The counter top was dirty when i walked in. Bed was hard, water pressure was to low in shower. Base boards were chipped and door to the bathroom was dirty and worn. 

James 

on Expedia

5 years ago

Tired place Elevators were broken. No coffee maker in room. Pretty tired decor. 

Anonymous 

on Expedia

5 years ago

If you have other choice... go for it! Front desk not available 24 hours. Elevator not working . Not convenient when you have senior with you then the room is in the 3rd floor. No public/guest restroom available when u need it in the lobby. No managers or supervisor to listen to your concerns. Bed linen never change smell very bad and used. Towels dirty and refrigerator dirty. Very disappointing stay to this hotel. Those are only some picture we took that day. 

Anonymous 

on Expedia

5 years ago

I won’t be staying here again. Staff was mediocre at first greeting, they didn’t have extra pillows for the pull-out bed and the double bed I slept in was very firm and uncomfortable. The a/c unit was right next to the pull-out bed so we couldn’t put the temp down low enough to cool off the whole room without my kids on the pull-out bed freezing to death. ‘Continental breakfast’ was muffins and granola bars.