Extended Stay America - Phoenix - Airport - Tempe

Robert 

on Expedia

6 years ago

Dirty and Unkept. This hotel is not very good. The room I stayed in was not clean at all. There was bloody snot on the bathroom wall next to the light switch. The pillows wreaked of someone else’s sweat and the tv remotes were completely worn out and barely functional. I will not stay at this hotel ever again and cannot recommend it to anyone. 

Anonymous 

on Expedia

6 years ago

No coffee maker in rooms, couch smelled horribly lile urine and heater was broken 

Anonymous 

on Expedia

6 years ago

The check-in clerk was in bad mood. Some guy in shorts and cut off t shirt was i am not sure what, maintenance, security ? He looked like homeless person. The property is old and in bad need of repairs or up date. Hallways n rooms smell bad. All of tjis for the outrages price of 200$. The Radisson a very nice place wss only 90$. I wouldd have cancelled the night but had no place else to go. 

Lisa 

on Expedia

6 years ago

Not recommended The smell of marijuana lingered in the hall to our room, and came from the bathroom vent. Bedding was needed for the pull out. I was told they could provide bedding but no pillows. After a half an hour I called down again, and was told they had other requests ahead of ours. I offered to go down to the front desk, and was asked to give them an extra 5-10 minutes. There was two sheets and a blanket. No mattress pad or additional cover. Bedding is low thread count, scratchy, and blankets are at least 10 years ol... read more

Beckie 

on Expedia

6 years ago

This was our first stay at a Extended Stay America. This hotel was the dirtiest hotel I've ever stayed out. The towels were so dirty we couldn't take a shower. The sheets had yellow stains on them and the halls had a terrible smell but they were good in comparison to our room which smelled of urine. It was truly a health risk. We left but there was no one at the front desk to complain to so we had to leave a note and our keys. I did call for a refund and they say it was authorized and sent to Expedia. We are now just waiting... read more

M 

on Expedia

6 years ago

When I booked it said breakfast included... if coffee and a tiny muffin or half size granola bar sounds good then you will be ok, otherwise you may just assume no breakfast. It also states, fitness center, well it was a closet sized room with a treadmill and stair stepper - not exactly a fitness center. Room was clean and people were nice - just depends what you are looking for.