Extended Stay America - Phoenix - Airport - Tempe

Valerie 

on Expedia

a year ago

Disappointed Although it meet our needs for one night and close proximity to the airport, one and done. The hotel needs to be updated. Our first room smelled like a chimney, and the room was dirty. We were moved to another room which was better. Hope Extended Stay remodels this site. 

Joe 

on Expedia

a year ago

I guess you pay for what it is 

Ariana 

on Expedia

a year ago

Im going to give benefit of the doubt and say that the hotel was understaffed. The room was dirty (actual substance on the door no clue what it was), things in disrepair. You have to ask for supplies and anytime you needed something it seemed like a chore to the staff. This was more of what I would expect from a budget motel then an extended stay. 

Elise 

on Expedia

a year ago

When we arrived the lady at the front desk was rude and unhelpful. After getting to our room we noticed that there were no linens for the pull out bed and requested some. She very gruffly told us they were in the wash. About 2 hours later as we were going out for the event that we were there for and i let the front desk know we would be out to an event till late and to please put the linens in the room when they had a chance. Got back to the room at 1am to find no linens and called the front desk. No answer. Called the after... read more

Carissa 

on Expedia

a year ago

It smelled horribly like cat pee in the hallway and our room and the beds were dirty and the mattress in the sofa had the springs coming out so my son was very uncomfortable 

Lynette 

on Expedia

a year ago

There was a lot of bad smells Old carpet,old drapes had a bad stinch 

Lucia 

on Expedia

a year ago

Dislike most of their services. 

Kent 

on Expedia

a year ago

Not a Nice Place 

Krista 

on Expedia

a year ago

Beyond disgusting and filthy. Unsanitary The room was disgustingly dirty - food smeared on the floor, urine on bottom of toilet seats, there was no window screens, there was no mattress in pull out sofa, no remote for tv , cigarette ashes when it was a non smoking room- hairs on the night stand , room was disgusting and they couldn’t switch due to capacity fullness - my main concern was having my kids stay in that filth - I was here for a very important family event and this was a horrible expo