Extended Stay America - Phoenix - Chandler

Anonymous 

on Expedia

6 years ago

Budget friendly The rooms were decent. Booking says it includes breakfast. All we got were muffins and granola bars. So it wasnt as impressive. Local area was ok. Didnt really have a designated do not disturb sign and made service varied on days. 

Anonymous 

on Expedia

6 years ago

Dawn is very unprofessional and disrespectful. They made mistakes with my checkin and they called me yelling and being rude. 

Anonymous 

on Expedia

7 years ago

First room I was sent to was someone else’s room which was a mess. Second room the toilet didn’t work and juice of some sort was splattered everywhere. Refrigerator was dirty. No vending machines, no ice. Place was horrible. Actually left cause I was just uncomfortable. Worst place I ever stayed. 

Alberto 

on Expedia

7 years ago

Pésimo. Mi reservación no aparecía en el sistema, llegue a las 2 am y no fue hasta las 3:30 am que me dejaron pasar y bajo condición, al siguiente día perdí una cita de trabajo porque espere 1 hora más a que se aclarara la situación. Cuando yo ya tenia una reservación pagada. 

Anonymous 

on Expedia

7 years ago

U will regret it They don’t serve breakfast and when you get to your room is not clean the shower tub it’s plug and they will not give you your room because it’s not ready till 4 o’clock, 

Anonymous 

on Expedia

7 years ago

There were no facilities and the cleaning staff also worked the front desk. The room was clean and the bed was comfortable. Otherwise it was 'bare bones' and I'll never stay there again. 

Marcos 

on Expedia

7 years ago

Most Horrible Hotel First off requested 2 doubles, ended up getting one double and a roll away. Got kicked out of room because we got accused of smoking in there and had to pay the smoking fee! And staff was very unreasonable! DEFINITELY DONT RECOMMEND!