Extended Stay America - Phoenix - Chandler

joe 

on Expedia

7 years ago

Run down and tired with no level of service. Do not recommend 

c 

on Expedia

7 years ago

Tv did not work.. not shampoo or conditioner left in room .. stains on desk chair. 

Carlos 

on Expedia

7 years ago

Sleeping manager I couldn't check in for 5 hrs because I couldn't find anyone. Turns out she was a manager working night shift and was sleeping in a room 

carra 

on Expedia

7 years ago

Never going back So we checkin around 4 pm and our room isn’t ready. So we go grab a bite and come back. When we return our room is “clean”. The freezer had a beer in it that exploded. The bathroom had no toilet paper. When we went downstairs to tell the front office we were told sorry and handed a roll of toilet paper. 

Angela 

on Expedia

7 years ago

Stay away AC unit is so loud that it gave me a headache. Beds and pillows are very uncomfortable. The shower was so unsightly that we actually chose not to shower there at all. There is a sign at the front desk that says they provide the guest registry to law enforcement anytime they ask for it. That begs the question as to how many times that has happened that they feel the need to have that on the wall lol. The kitchen had a fridge, microwave and 2 burners but no silverware, no cups, dishes, not even paper towels. Litera... read more

Kate 

on Expedia

8 years ago

It has a bed. My family and I stayed here for 3 nights. It is tucked away behind a shopping center, and is surrounded by a wooded ditch and interstate. Quite honestly, I didn't get warm fuzzies from the location --- the wooded area is a prime location for the boogy man. The hotel itself is rather worn and smelly. The luggage carts have flat tires, there is only one elevator, and our room was fairly clean (essentially what you'd expect for a low cost hotel). There is a sister location about a mile away that I would say is a b... read more

Anonymous 

on Expedia

8 years ago

dont clean the room everyday If you are staying two or more nights, they don't clean the room everyday. 

Anonymous 

on Expedia

8 years ago

Internet very poor carpet was smelly mattress very hard. Loud all the time the room above me and all around me!! Smelled like people smoking marijuana