Extended Stay America - Phoenix - Chandler

Anonymous 

on Expedia

4 years ago

Don’t make a reservation anywhere close to midnight. They will gladly take your money but you will not be able to stay check in right there in then. It’s considered next day and you won’t be able to check in until after 3 pm the following day. So your stuck with out a room until then. Now they can get you into a room but you will have to pay extra for check in early fee. 

Anonymous 

on Expedia

4 years ago

Hotel is not for families. This hotel was extremely dirty and run down. The front staff was very nice but I would not return. 

Clb 

on Expedia

4 years ago

The hotel was not like the picture online. The room was dirty, the bathroom was dirty, broken lights and dresser in room. Door jam was broken and didn’t feel secure. Lots a noise from homeless people. The staff was friendly. 

Anonymous 

on Expedia

5 years ago

I'll be honest. I needed a place with a kitchenette. I've stayed at MANY different types of motels/hotels. I don't think any have had as many drug dealers (when you see the transaction, it's obvious), transients or people hanging around smoking as this place. Unfortunately it smelled like someone urinated in the elevator. Albeit, the room was clean enough. Except for the wet spot on the carpet, near the kitchen area that NEVER dried. As someone who has stayed in many different levels of lodging, I have often placed towels/ga... read more

Anonymous 

on Expedia

5 years ago

As soon as we got there we jumped in shower towels were dirty stained as well as bed but we were to tired to 

Rachel 

on Expedia

5 years ago

When I walked in the hotel, it smelled like curry and cigarettes. We had a non smoking room, when I walked in the room it smelled like stripper purfume. Then I walked to the bed and the room smelled like cigarettes. The smell was so bad that I gotten a migraine. The room wasn’t vacuum. We made it a point to get up early and leave. The staff was friendly and helpful. It was just the room we had a issue with.