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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Avoid this place. This place was awful. We booked it for two nights, but left after one.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and professional customer service. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Terrible don't change sheets only after 7 days . Not good experience . No hair blower and don't change the sheets only after 7 days and they will only give u Towels if u bring it down
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Hair dryers and additional toiletries are available upon request at the front desk. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Thanks to your f... read more
Zero STAR hotel ! Not worth the price at all.
Dirty room Room was very much below standard for the rates they charge.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Budget style hotel No dishes, pots, pans coffee maker. You had to request dishes for the kitchenette. Stayed two nights and they were never delivered
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our amenities were not to your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. I discussed your comments with the team, and we are striving to make sure we are delivering our dishware in a timely manner as well as clearly communicating our amenities during guest arrivals. The staff and I appreciate your... read more
AVOID this place or bring a HAZMAT SUIT! - FILTHY! Just because this hotel is in Scottsdale, it does not mean it is nice. This is an awful hotel. It is filthy and there are shady characters filling the hotel. The banisters are filled with smokers. Hotel staff are nice but no way could that compensates for the lack for cleanliness. I have and will be posting pictures of the bathroom, p*b#c hairs and all. AVOID this place ...OR TAKE YOUR CHANCES AND BRING A VAT OF LYSOL.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Dirty hotel, poor service and noisy The bathroom was dirty from top to bottom. Never received maid service and the walls are so thin you can hear everyone around you. Horrible hotel as well as front desk customer service.
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 3.2 star rating with 1,996 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.