This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
very noisy. Very little to no sound proofing. So much noise from neighbors flushing toilets, running water,walking around it is difficult to get any sleep.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that we did not meet your expectations. In response to your feedback, I will make sure we are closely monitoring the noise levels inside our hotel to ensure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel or any of our other brand locations across the U.S. and Canada in the future.
absolutely no frills hotel My hotel room had the grandeur of Abe Lincoln's log cabin. The carpet was worn and threadbare; might as well been a dirt floor like Abe walked on. Couldn't tell what might have been lurking in the carpet of this room. The furniture was at least from the 1850's. The sheets were thin and dingy and there was no shampoo. The walls were thin so you could hear water, toilets, tv and conversations from adjacent rooms. The lighting and A/C were good and the tv worked. So I did enjoy my stay.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that we did not meet your expectations. To uphold our company’s high standards, I will work with our staff to put preventative maintenance and deep cleaning procedures into place to ensure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
a bit pricey for what you get
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that we did not meet your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Poor!! This Hotel is not kept up well, got stuck in the elevator. Will never stay here again!
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize for the maintenance issues you experienced. To prevent this from happening again, we have had our vendor come out and repair the issue. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Ruined my Vacation This is the worst hotel experience, including many in 3rd world countries. The website lied about having coffee maker in room, dishes, utensils, etc. There was nothing available. The first room they gave me had coffee grounds and trash left in the cupboards. The second room wasn't much better. It's generally unclean (hairs on the counters and toilet, dead nats/bugs all over the kitchen counters), I had to go pay full price for another hotel for 6 nights and this ruined my vacation.
Bring your own towels and bedding I stayed in a queen bed studio/pet room for 2 nights while our Air conditioner at home was being replaced. The bed was a full size, not a queen and was stiff as a board. The towels and bed linens had an odor like grease. Great for visitors that want a cheap place to stay, want to eat in and can bring their own linens.
Affordable but you get what you pay Hotel was at a great location but everything was old, for the days we stayed there never did they clean the room, no pool, no gym, and smelled old.
Business response:
Thank you for your recent review. I sincerely apologize that your stay was not to our company’s high standards. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations acros... read more
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 3.2 star rating with 1,996 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.