This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Price. Bathroom "DIRTY" and only one person on duty thus accept the condition. NOT good ! O.K. for very very short over nght stay.
Business response:
George, thank you for your review and I am pleased that you enjoyed your overall stay and found us to be a good value. That being said, I am sorry that you had some Housekeeping service issues in your suite. We value your feedback and will use it to ensure we are more consistent in our service levels. I hope we have the chance to make it up to you at a future visit. Sincerely, General Manager
Great place to stay for giants spring training The rooms aren't terrific but for the price and location they're hard to beat. Within walking distance of the Giants field as well as all the great restraunts and entertainment that scottsdale has to offer. We will probably stay here again next year.
Business response:
Thank you for being a guest at our hotel. It's good to know our location close to various restaurants and activities was perfect for your needs and that you found us to be a great value. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
The primary app review was the location Very basic and fairly small room but still comfortable
Business response:
Thank you for your feedback. We are pleased you enjoyed your overall stay and that our location was perfect for your visit. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Kristin, thank you for your visit. We are glad to see you had an overall great stay, but we truly apologize for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Nice hotel close to the ballpark Bad cable tv options and scratchy sheets. Nice hotel
Business response:
Thanks for staying with us. We are glad you liked our hotel and that our location was convenient for your needs. We appreciate you sharing your concerns as it will help us make improvements to our facilities. We hope you will give us another opportunity to provide you with a better experience. Sincerely, General Manager
It was clean, quiet, and close to all the fun things to do in Scotsdale.. No complaints .. Would recommend it.. And affordable..
Business response:
We are delighted you chose to stay at Extended Stay America Phoenix - Scottsdale - Old Town. It's great to know you had an enjoyable visit and our convenient location was perfect for your needs. Thank you for your recommendation, and we hope you to see you soon. Sincerely, General Manager
Convenient and as expected Great location with all the advantages of Scottsdale nearby. Mostly quiet and convenient, adequate but not spectacular. Basically as expected. Some minor maintenance issues that we told them about.
Business response:
It was our pleasure having you as our guest at Extended Stay America - Phoenix - Scottsdale - Old Town. We are delighted you loved our location being perfect for your needs and which made your stay enjoyable. Thank you for sharing your valuable feedback, and we hope to welcome you back soon. Sincerely, General Manager
Fair Hotel with Good Location This hotel provided a quiet, safe, and mostly clean location right across from the Scottsdale Artist School where I had a week long workshop. The linens, bathroom, and kitchen area were clean, although the carpet a bit less so. The bathtub and shower were very worn, with some stains. Faucets and drains were a bit corroded. However, I appreciated having a private room in a convenient location with some kitchen facilities. The staff were helpful and personable.
Business response:
Thank you for staying with us. We are pleased you loved your comfortable room, our convenient location and the service provided by our well-trained staff. However, we are disappointed for the issue you encountered in your bathroom. I have shared your comments with my concerned team and ensure you that this does not repeat again in the future. Thanks again, we hope to welcome you back soon for the much better experience. Sincerely, General Manager
Business response:
Please accept our apologies for not living up to your expectations. Everything we do is aimed at providing you with an excellent hotel experience and we hope to have the chance to prove it to you on a future stay. Thanks for your ratings. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,106 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.