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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good. Clean. Smelled good. The pillows are very comfortable
Business response:
We loved reading your wonderful comments about our hotel and especially how much you appreciated the comfort of our pillows. We all appreciate a good night's sleep! Thank you for choosing Extended Stay America. We look forward to welcoming you back soon. Sincerely, Hotel Management
Rooms need better cleaning
Business response:
Alexander, thank you for being our guest. We are pleased overall you enjoyed your stay. Your feedback regarding the cleanliness will be shared with our housekeeping team so that they will be more diligent in their work. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Property clean but dated. Staff friendly. Walking distance to old Scottsdale, which is very nice.
Business response:
We are delighted we exceeded your expectations for an outstanding stay at Extended Stay America. It’s great to know you liked our attentive service and that our location was ideal for your needs. Thanks for all the great feedback, and we look forward to seeing you on your next visit to the area. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Front desk employees were helpful
Business response:
Karen, thank you for taking the time to review your stay. We're glad to know you were pleased with the service provided by our front desk associates, but we're sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Budget hotel that's dated, but at a good location It's an OK budget hotel in a good location.
Business response:
Thank you for choosing us. We are glad you liked our location and that you had a pleasant stay with us. However, we regret the inconvenience caused. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The location is key for this property. Everything else is so sub par. They should really renovate and redecorate the rooms.
Business response:
Thank you for being our guest. Although you liked our location and that you had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
Christine, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Siobhan, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 3.1 star rating with 2,322 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.