Extended Stay America - Phoenix - Scottsdale - Old Town

Business response:

Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America - Phoenix - Scottsdale - Old Town works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in our area. Sincerely, General Manager 

Business response:

Thank you for being our guest. We apologize for the service issues you experienced and for the inconvenience it may have caused. Our goal is to provide the highest customer service, and we continually strive to improve our efforts. We appreciate your compliment about our staff and hope you will give us another chance to host you and provide you with a better experience. Sincerely, General Manager 

Business response:

Thank you for choosing the Extended Stay America - Phoenix - Scottsdale - Old Town for your accommodations, and for sharing your five-star feedback. I am glad that we were able to meet all of your expectations. We look forward to welcoming you back soon and hope you will make this your "home away from home". Sincerely, General Manager 

Business response:

It was our pleasure having you as our guest at Extended Stay America - Phoenix - Scottsdale - Old Town and thank you for your wonderful rating. It's great to see you enjoyed your stay with us. We value your business and hope to see you again soon. Sincerely, General Manager 

Business response:

Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Phoenix - Scottsdale - Old Town. It is so nice to read how much you enjoyed your stay, and we are happy you were impressed with our service, suites and amenities. Thank you again for being our guest, and we hope to be of service on your next visit to the area. Sincerely, General Manager 

Business response:

Thank you for being our guest and for sharing your feedback. Although you found us to be of a great value for the price, we apologize that upon arrival to your suite there were housekeeping issues. Our goal is to provide well-maintained property for our guests, and we obviously fell short in this case. We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the area. Sincerely, General Manager 

Business response:

Thank you for staying at Extended Stay America - Phoenix - Scottsdale - Old Town and for providing your feedback. We enjoyed having you as our guest and are delighted you had an exceptional stay! The entire staff looks forward to having you as our guest again the next time you are in our area. Sincerely, General Manager 

Business response:

Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America - Phoenix - Scottsdale - Old Town works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, General Manager 

Business response:

Thank you for choosing our hotel and for sharing your rating! We always aim to provide an outstanding stay experience, however, we missed the opportunity to meet your expectations. We hope you will stay with us again for a totally improved stay experience. Sincerely, General Manager