This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair Hotel with Good Location This hotel provided a quiet, safe, and mostly clean location right across from the Scottsdale Artist School where I had a week long workshop. The linens, bathroom, and kitchen area were clean, although the carpet a bit less so. The bathtub and shower were very worn, with some stains. Faucets and drains were a bit corroded. However, I appreciated having a private room in a convenient location with some kitchen facilities. The staff were helpful and personable.
Business response:
Thank you for staying with us. We are pleased you loved your comfortable room, our convenient location and the service provided by our well-trained staff. However, we are disappointed for the issue you encountered in your bathroom. I have shared your comments with my concerned team and ensure you that this does not repeat again in the future. Thanks again, we hope to welcome you back soon for the much better experience. Sincerely, General Manager
Business response:
Please accept our apologies for not living up to your expectations. Everything we do is aimed at providing you with an excellent hotel experience and we hope to have the chance to prove it to you on a future stay. Thanks for your ratings. Sincerely, General Manager
conventient nad clean rooms relaxing and quiet. looks like people live here for more than one or two nights.
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Phoenix - Scottsdale - Old Town. We truly appreciate your kind comments regarding our convenient location and comfortable suites. We look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to post your ratings. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Adequate Clean rooms, even though the building was older. Beds not very comfortable but for this price point I didn't expect luxury. Kitchen was nice to have. Bathroom door opens oddly into the kitchen area, but was not a big issue. I did like that the staff called the day before arrival to see if I had any special requests. I was able to check in early.
Business response:
Thank you for your review. We are glad you were overall pleased with your clean room, the convenience of a kitchenette and the personalized service from our staff. We appreciate your feedback and hope to see you again soon at Extended Stay America - Phoenix - Scottsdale - Old Town. Sincerely, General Manager
Affordable Scottsdale Hotel Not the nicest Extended Stay that I've stayed in and the room was small, but I needed a cheap room for a night at a good price in that area of Scottsdale and it was a good value.
Business response:
Thank you for reviewing your stay at Extended Stay America - Phoenix - Scottsdale - Old Town. We are pleased to note that our facilities were adequate for your needs and you enjoyed the great value we offer. We hope to welcome you back again when in our area. Sincerely, General Manager
Room not clean My room was dingy and the trash from the last guests was still in the bin. The "continental" breakfast was just coffee and muffins. No fruit.
Business response:
Thank you for taking the time to evaluate your stay and for sharing your constructive comments. We regret the cleanliness of your room and our breakfast selections fell short of your expectations. Your feedback is valuable to us as we continually improve our service and facilities. We hope that your overall stay was a pleasant one and that you will give us another opportunity to better serve you in the future. Sincerely, General Manager
Business response:
Thank you for staying at our hotel. We are glad your overall experience was good, but we apologize that we did not meet all of your expectations. We look forward to providing a better experience the next time you visit us. Sincerely, General Manager
Really enjoyed our stay..clean..close to lots of activities. .quiet..front desk agent..very friendly and professional. .we'll definitely be back..also loved has a kitchenette. ..
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Phoenix - Scottsdale - Old Town. We truly appreciate your kind comments regarding our convenient location, friendly staff and well-appointed suites. We look forward to welcoming you back soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,190 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.