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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location good eats and shopping Enjoyed morning coffee from hotel. Then went shopping near by. Bass Pro. Home Depot. Walmart and lots of others. Party shop and Craft shop worth a look.
Business response:
Pauli, thank you for choosing Extended Stay America - Phoenix - Scottsdale - Old Town and for sharing your experience. We are delighted you thoroughly enjoyed your time with us and that our convenient location made it even more memorable. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
This place is ok. The best thing about it is the location. You can walk to Old Town Scottsdale in minutes. The room is dated but good enough. I am not picky about hotels, but one thing bugged. There was a huge overflowing garbage bin under the stairs our entire stay. Consequently the next morning there was trash all over there the parking lot. I've stayed at other Extended Stays and this one is not up to par. Again though, it was fine for one night in Old a Town.
Business response:
Thank you for taking the time to evaluate your stay. We are pleased you had an overall nice stay and loved our location. However, I am sorry for the cleanliness issue you experienced while you were here. I have shared your valuable comments with my housekeeping department to take corrective actions immediately. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Elaine, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Phoenix - Scottsdale - Old Town. Sincerely, General Manager
Overnight in Scottsdale Comfy hotel in heart of old town and a short walk from downtown.
Business response:
It was a pleasure having you as our guest at Extended Stay America - Phoenix - Scottsdale - Old Town. We are delighted to read you had an enjoyable experience and that our location was perfect for everything you planned to do on your trip. Thank you for taking the time to share your positive feedback. We look forward to your return visit. Sincerely, General Manager
Close to downtown Scotsdale Close to downtown Scotsdale. Not to far from airport. Friendly staff.
Business response:
Thank you for posting your kind review of Extended Stay America - Phoenix - Scottsdale - Old Town. It is great to read that you were impressed with our friendly associates and convenient location. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
This is a good hotel with a friendly staff. The hotel is clean and is located in a excellent area.
Business response:
Thank you for choosing to stay at Extended Stay America - Phoenix - Scottsdale - Old Town. It's good to know our location was ideal for your visit and that the service provided by our staff exceeded your expectations. It was a pleasure having you as our guest, and we look forward to seeing you gain soon! Sincerely, General Manager
Convenient location to area attractions and dining Breakfast options minimal and pool very small. Carpet needed vacuumed before we arrived. ..dog kibble on the carpet.
Business response:
Susan, thank you for reviewing your stay at our hotel. Although you like our location, we are sorry for the cleanliness issue you experienced while you were here and regret the inconvenience it caused. I have shared your concerns with my housekeeping team to ensure no future guest experiences the same. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Good for a quick night stay. I'm almost positive that we booked a queen size bed but we're givin a full. When we left for breakfast we couldn't get back in our room because they deactivated of key cards. Once we found someone to let us in, as we are packing up a manager comes and knocks on our door to ask we are going to check out. Check out is 11:00am it was 10:00am. I just thought it was strange. It seemed like they wanted us out of there. It wasn't very welcoming. I most likely won't book here again.
Business response:
Thanks for evaluating your stay. Although we are glad you had an overall pleasant experience, we apologize we did not fully meet your expectation during your visit. Our goal is to provide the highest customer service, and we continually strive to improve our efforts.We have addressed your concerns with the staff, and we have taken corrective action so this does not happen again. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely, General Manager
Nice Hotel close to Fashion Square Goldwater Brewing is near and many other bars, also Fashion Square is within reach. Nice hotel to stay if your traveling.
Business response:
We're delighted you enjoyed your stay at Extended Stay America - Phoenix - Scottsdale - Old Town. Thanks for highlighting our location which was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 3.1 star rating with 2,100 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.