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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good accommodations at a reasonable price. I didn't think I could find any rooms in Scottsdale for less than $250/night. This motel had everything I needed with the exception of USB charging ports. The rooms are like efficiency apartments - kitchen, bath, TV and comfy bed. My room was clean and appeared to be quite new. Staying here was half or less the cost of most other options in the area. I stayed with relatives for the first few days of my trip - wish I had booked a room here for the entire vacation.
Business response:
It was our pleasure having you as our guest at Extended Stay America - Phoenix - Scottsdale - Old Town. We are delighted to know you loved your spotless room, our location, and affordable rates. We hope to welcome you and your relatives back soon. Sincerely, General Manager
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your business and hope to see you again. Sincerely, General Manager
What you see is not what you get Staff was great. Rooms small no where to sit. No lobby to sit at. Breakfast was terrible. Beds were comfortable. Pool was nice.
Business response:
Thank you for evaluating your stay. We are glad to know you liked your comfortable bed and that you were impressed with our courteous associates. However, I am sorry for not meeting all of your expectations. We hope the positive aspects of your stay will encourage you to choose us again in the future. Sincerely, General Manager
Staff is very friendly and helpful.
Business response:
John, we appreciate the review of your stay. We are happy your overall experience was enjoyable and that you liked the service provided by our staff. We hope you will give us another chance to provide you with a better visit in future. Sincerely, General Manager
Business response:
Ken, thank you for your visit. We are sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Good Price. Bathroom "DIRTY" and only one person on duty thus accept the condition. NOT good ! O.K. for very very short over nght stay.
Business response:
George, thank you for your review and I am pleased that you enjoyed your overall stay and found us to be a good value. That being said, I am sorry that you had some Housekeeping service issues in your suite. We value your feedback and will use it to ensure we are more consistent in our service levels. I hope we have the chance to make it up to you at a future visit. Sincerely, General Manager
Great place to stay for giants spring training The rooms aren't terrific but for the price and location they're hard to beat. Within walking distance of the Giants field as well as all the great restraunts and entertainment that scottsdale has to offer. We will probably stay here again next year.
Business response:
Thank you for being a guest at our hotel. It's good to know our location close to various restaurants and activities was perfect for your needs and that you found us to be a great value. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
The primary app review was the location Very basic and fairly small room but still comfortable
Business response:
Thank you for your feedback. We are pleased you enjoyed your overall stay and that our location was perfect for your visit. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Kristin, thank you for your visit. We are glad to see you had an overall great stay, but we truly apologize for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 3.1 star rating with 2,100 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.