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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The primary app review was the location Very basic and fairly small room but still comfortable
Business response:
Thank you for your feedback. We are pleased you enjoyed your overall stay and that our location was perfect for your visit. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Kristin, thank you for your visit. We are glad to see you had an overall great stay, but we truly apologize for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Nice hotel close to the ballpark Bad cable tv options and scratchy sheets. Nice hotel
Business response:
Thanks for staying with us. We are glad you liked our hotel and that our location was convenient for your needs. We appreciate you sharing your concerns as it will help us make improvements to our facilities. We hope you will give us another opportunity to provide you with a better experience. Sincerely, General Manager
It was clean, quiet, and close to all the fun things to do in Scotsdale.. No complaints .. Would recommend it.. And affordable..
Business response:
We are delighted you chose to stay at Extended Stay America Phoenix - Scottsdale - Old Town. It's great to know you had an enjoyable visit and our convenient location was perfect for your needs. Thank you for your recommendation, and we hope you to see you soon. Sincerely, General Manager
Convenient and as expected Great location with all the advantages of Scottsdale nearby. Mostly quiet and convenient, adequate but not spectacular. Basically as expected. Some minor maintenance issues that we told them about.
Business response:
It was our pleasure having you as our guest at Extended Stay America - Phoenix - Scottsdale - Old Town. We are delighted you loved our location being perfect for your needs and which made your stay enjoyable. Thank you for sharing your valuable feedback, and we hope to welcome you back soon. Sincerely, General Manager
Fair Hotel with Good Location This hotel provided a quiet, safe, and mostly clean location right across from the Scottsdale Artist School where I had a week long workshop. The linens, bathroom, and kitchen area were clean, although the carpet a bit less so. The bathtub and shower were very worn, with some stains. Faucets and drains were a bit corroded. However, I appreciated having a private room in a convenient location with some kitchen facilities. The staff were helpful and personable.
Business response:
Thank you for staying with us. We are pleased you loved your comfortable room, our convenient location and the service provided by our well-trained staff. However, we are disappointed for the issue you encountered in your bathroom. I have shared your comments with my concerned team and ensure you that this does not repeat again in the future. Thanks again, we hope to welcome you back soon for the much better experience. Sincerely, General Manager
Business response:
Please accept our apologies for not living up to your expectations. Everything we do is aimed at providing you with an excellent hotel experience and we hope to have the chance to prove it to you on a future stay. Thanks for your ratings. Sincerely, General Manager
conventient nad clean rooms relaxing and quiet. looks like people live here for more than one or two nights.
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Phoenix - Scottsdale - Old Town. We truly appreciate your kind comments regarding our convenient location and comfortable suites. We look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to post your ratings. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 3.1 star rating with 2,324 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.