This profile has been claimed by the business owner or representative.
Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I would not recommend. Just subpar for what was expected. Air in the room was just heavy. Fridge kept me up most of the night since it was making a knocking sound. Like legit checked the door once to see who was there, but it was just the fridge mocking me. Finally turned it off for peace. Told front desk lady said sorry, then told me I’m good and checked out. Would like more acknowledgment on the issue.
Business response:
Dear Jeremy, Thank you for being our guest. We are sorry for all the inconvenience caused to you while you were here. It isn't enjoyable to know about your experience. Our housekeeping and maintenance team has fixed the issue and will ensure everything runs well on your next stay. Please give us another opportunity to accommodate you, and we are confident we can replace this experience with a more positive memory!Sincerely,Hotel Management
This was the worst hotel that I have ever had the extreme displeasure of staying at. There was old vomit in the stairwell, property is not ADA accessible, dirty, old rooms. Smelled of cigarette and marijuana smoke everywhere. This hotel was absolutely horrific. Garbage cans outside overflowing with beer and liquor bottles. Cigarette butts all over the sidewalks. Bottles of alcohol all over the grounds. Doors were propped open which is unsafe. I have never experienced a hotel so sickening in my life & I have traveled all over... read more
Business response:
Dear Heather, Please accept our sincere apologies for failing to provide you with a more positive impression. Our team follows the most rigorous industry standards and strives to provide clean and well-maintained suites for every guest. Therefore, we sincerely apologize for the issues you encountered while with us. We are reviewing your comments to see what went wrong, and we assure you we will address these concerns with our housekeeping and maintenance teams to prevent future occurrences. We appreciate you informing us as ... read more
Didn't go never received a confirmation that a room was booked and nothing showed in my expedia account
Business response:
Dear Deanna, Thank you for sharing your remarks. We apologize for the predicament with your reservation and realize you must be frustrated. Reservations made through a third-party booking site are handled by them. We recommend that you connect them directly for assistance. Please visit us once if your travel brings you back to the area. Sincerely,Hotel Management
DIRTY
Business response:
Dear Jermaine, Thank you for taking the time to share your review. We apologize for the cleanliness issues you experienced during your recent stay. We have shared your feedback with our Housekeeping team so these issues do not happen again. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope you stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management
It's within walking distance from restaurants and grocery store
Business response:
Dear Cecil, Thank you for your feedback. We are glad you enjoyed our convenient highway location and appreciated the many restaurant choices nearby. We look forward to your next visit with us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,776 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.