Extended Stay America - Pittsburgh - Monroeville

Anonymous 

on Expedia

4 years ago

Don’t do it. Horrible. This was by far the worst hotel experience I’ve ever encountered. The front desk workers were miserable. There were kids and people running up and down the hallways at 4:45am. Also there is no security at the front door after 11 pm. I walked in at 11 pm the door was unlocked and nobody could be found at the front desk. 

Anonymous 

on Expedia

4 years ago

During this time of the COVID Virus, I would expect all properties to be Clean. The elevator floor needed a Steam Cleaning and the concrete at the entrance looked like someone had spilled something. Crowds of people would gather in front of the main entrance smoking. We had to ask them to let us in. I did not feel safe. Taking the trash out and our towels down to the lobby was too much. I will not stay again at this facility.Older buildings need more maintenance not less. 

Anonymous 

on Expedia

4 years ago

They cancelled the reservation without propey notice. Front desk would not answer why cancelled, terrible experience 

Anonymous 

on Expedia

4 years ago

Dirty. Smelled like cigarettes. They room felt constantly moist. Even after the shower I felt disgusting. Plus some scary other guests, I triple bolted my door. 

Anonymous 

on Expedia

4 years ago

Sorry to say that this was not a good experience. They advertise a kitchen. First, the refrigerator was Luke warm. I had to throw out everything in the morning. The freezer did work. There was no ice. There were zero utensils, pots/pans, no coffee maker cups or plates/bowls of any kind. You had to go to the check in area to get anything. They did provide coffee packets if you asked for the coffee maker. They advertise they provide breakfast. When I left the “grab and go breakfast” was coffee and a dry package of oatmeal, no ... read more

Anonymous 

on Expedia

4 years ago

This place could have done a little better