Extended Stay America - Pittsburgh - Monroeville

sanjiv 

on Expedia

a year ago

False advertising by claiming breakfast included which they do by providing oatmeal only 

Energy 

on Expedia

a year ago

Staff wasn’t much helpful or welcoming at the desk at night, yet when I checked out in the morning the next clerk was more curtious and welcoming. I asked if there were stairs that I could take and staff said there’s only an elevator. Yet when I was leaving out from my room, I noticed that there were steps on the far end that I could walk down instead. Again, staff very half-a** on tending to guest’s. Won’t be recommending family to stay for the holidays anymore. 

Cherie 

on Expedia

a year ago

The front desk staff very rude and unprofessional 

Brian 

on Expedia

a year ago

The hallway smells like a mix of dust and garbage. Once you enter the room, it smells very dusty and dirty. The toilet still had poop in the bottom of the bowl, and there was no hand soap for the sink. 1 of the 3 pillows were dirty with a weird brown stain and a small dark spot on it. If you're just looking for somewhere to sleep for the night, go for it. But if you think you'll be here longer than that, I suggest finding a different hotel in the city of pittsburgh. 

Denise 

on Expedia

a year ago

Don’t stay! Dirty, smelly, no amenities! Not even ice machine! The laundry was the nicest part of hotel! I do feel sorry for the front desk people they were kind and efficient. You could see from there service this happens a lot! 

Todd 

on Expedia

a year ago

The cleanliness of the room was very poor. I am glad we only had to be there for 8hours. There was garbage under the beds. It really was gross, sorry to say. 

Tejas 

on Expedia

a year ago

Not maintained and probably old property. Cost cutting everywhere, grab and go breakfast is not even comparable with in room coffee maker with similar ranked other properties. Not worth paying $90 . 

unnikrishnan 

on Expedia

a year ago

Terrible way of welcoming guests . Reception was crowded with people( or friends of front office staff ) with cigarettes. Scary !!! worst hotel I have ever stayed in the United States. Not recommended for Individuals and Families.