Extended Stay America - Pleasant Hill - Buskirk Ave.

Anonymous 

on Expedia

7 years ago

I've never stayed in a hotel that didn't have ice machines anywhere to be found. Had a fridge with empty ice cubes trays that would have take hours to make ice and the freezer was turned off. Has a microwave and a one burner stove with not a single bowl, cup, saucer not even plastic silverware so what is the point of the kitchenette. No amenities like instant coffee (not that there would be a cup to put it in) , no airblower in the bathroom or lotions, shampoos, nothing. One very tiny bar of soap, No clock in the room, no ch... read more

Anonymous 

on Expedia

7 years ago

Avoid Tired decor, poor facilities and odd rules. The kitchenette is a joke and is without utensils. You have to order these from the front desk. No kettle and when we asked, were advised to boil water in a pan. No plug could be provided for the sink. Noisy, with nearby and overhead guests heard at all hours. Final insult was cigarette smoke tainted lift as we left. Only saving grace was a decent bed and shower. 

Anonymous 

on Expedia

7 years ago

Not Keen on Extended Stay I'm alergic to tobacco smoke. Didn't realize the room was for smokers, and the smoke from other rooms was seeping into my room. That was a fun chest cold like experience, as usual. Also the room wasn't very clean. Some dirty spots on the counters which I wiped up after I entered. 

Rochelle 

on Expedia

7 years ago

Horrible hotel This is one of the worst hotels we’ve ever stayed at. From calling ahead a week before to reserve a cot for my mother in law and told one was reserved. Only to arrive to no availabile cot along with having us booked for one queen rather than a king. The manager is very rude and not accommodating. I was shocked she was the manager. My mother in law spent two nights in the chair that thankfully reclined. The night gal was much more pleasant. The hotel is dirty along with smelling like cigarettes everywhere inclu... read more

John 

on Expedia

7 years ago

Hotel smelled like cigarette smoke. I was completely dissatisfied in the smell of the room/hotel. Entire hotel smelled like cigarette smoke which in turn made my non-smoking room smell like smoke. The manager was awesome trying to do what he could to rectify the smoke smell in the room but that didn't help enough to clear out the odor. The hotel did refund my money completely through hotels.com without any incident. 

Gregory 

on Expedia

7 years ago

There were cockroaches in the unit. Enough said! 

Anonymous 

on Expedia

7 years ago

Nice staff but hotel smelt like an ashtray 

Anonymous 

on Expedia

7 years ago

Dollar Short I choose this hotel specifically for the kitchen. Upon arrival I was informed that there were no more kitchen supplies available. Even without being at full capicity. The "queen" size best appeared to be a full. Elevator was a little scary.