Extended Stay America - Pleasanton - Chabot Dr.

Anonymous 

on Expedia

4 years ago

This property seems old. I ran into some issues with my room when I first checked in. It took them two days to rectify the situation. The card readers work whenever they want to. The elevator needs something done to it. It’s pretty quiet around here though. It’s not a bad place, I guess it was just a bad week for me with this place. 

Percival 

on Expedia

4 years ago

Pleasanton Location So Disappointing I don’t want to be too critical because of the front desk staff, especially Alexa. However, this property is so disappointing: 1) The front door to the lobby doesn’t open for guests even with a key card. Thus, you have to find another entrance after 11 PM as no staff members are present after 11 PM. 2) I stayed at this location on 4/3/2021. I returned 4/10/2021 and found remnants of trash from 4/3/2021. 3) The carpets in the rooms are dirty. 4) The mattresses are old. 5) The pots/pans are... read more

Simona 

on Expedia

4 years ago

No coffee maker or coffee, the bathtub does not plug bathtub has no drain plug to fill the bathtub up! 

Anonymous 

on Expedia

4 years ago

Not clean , very loud neighbor , no control of the facility 

Anonymous 

on Expedia

4 years ago

People being loud in the hallways early in the morning 

Michelle 

on Expedia

4 years ago

Bad choice It was bad right from the start. We had been sent to three different rooms before we got a clean one. Then every time we turned on the air there was an annoying buzzing sound. The last straw was when at the best part of the movie we were watching it goes off saying no signal. When I called the front desk the attendant said I don’t know how to fix that. She say I don’t know anything about the tv. I asked to speak to some one in charge who knows how. I was told I have to wait until tomorrow. This was a total waste o... read more

Anonymous 

on Expedia

4 years ago

Not So Comfortable Stay My Night was night Very nice I had to switch rooms twice. First room smelled liked cigeratte smoke badly. Second room Tv was cracked and not working no trash cans. Romms defentily need up grade. Carpet Floors. Not comfortable @ all ... Rooms were Ran Down. 

Anonymous 

on Expedia

4 years ago

The sofa bed was dirty, the mattress in it is very stained and stiff and thin. could not sleep on it at all. Amenities were limited. Staff was rude at times and not very good at hospitality.