Extended Stay America - Pleasanton - Chabot Dr.

Anonymous 

on Expedia

4 years ago

Two stars The staff was very friendly and accommodating. The hotel was extremely dirty and smelled like poop. Im guessing it smelled because of all the dogs other guests have with them and well again its dirty. The grounds of the hotel had poop everywhere. The room was okay and the air conditioner and shower were great. Bed was hard as a rock but the pillows were comfortable. 

Anonymous 

on Expedia

4 years ago

Disgusting hotel, gave used /unclean rooms twice The hotel is the worst ever I have stayed in. Inwas twice given rooms that were not even cleaned and disgusting. The attitude of the lady at the front desk was even worsr, just sounding grumpy, unapologetic and kept on saying i am the only person here what can i do. Will never stay at this chain again. 

Sean 

on Expedia

4 years ago

Would NEVER stay here again Rude, unhelpful staff. We stayed here specifically because they have a kitchen, only to find out they’d run out of pots and pans (defeating the purpose of choosing that hotel). Both front desk concierges were apathetic and seemed irked to be doing their jobs. The entire hotel also smells like a Chinese restaurant. 

Anonymous 

on Expedia

4 years ago

Loved that the room had a kitchen which was fairly clean, but the pull out sofa had candy wrappers and.... dirt on it