Extended Stay America - Pleasanton - Chabot Dr.

Natalia 

on Expedia

6 years ago

Filty 

Anonymous 

on Expedia

6 years ago

Poor service You stay there because they have a kitchen to cook in and utensils to use. I went down to ask for pots and pans to cook dinner with and they told me they had none. So I paid for a room and had to figure out a different way to eat because I couldn't cook anything. The next morning the manager told me yes we do not have enough pots and pans and utensils for every room but yet they advertise it all over the front desk 

Anonymous 

on Expedia

6 years ago

This hotel was very dirty. I definitely do not recommend staying here. 

D 

on Expedia

6 years ago

I guess the unique thing is that this hotel still allows smoking in the rooms which I accidentally booked which I was stuck in case was sold out. I could not breath the smell was so bad... I do not like the fact that this is an extended stay but dishes pans etc aren’t kept in the room you have to request from front desk. Than when I did ask I was impolitely asked what are you going to be cooking in the room.? Felt uncomfortable so I didn’t cook grabbed take out and requested for extra utensils and plates. Stairwell needs to ... read more

Anonymous 

on Expedia

6 years ago

When I got the the hotel, police were there searching for a male suspect. Knocking on doors , going floor to floor and even checking the women’s restroom. The staff didn’t acknowledge or address police presence. The sentiment was nonchalant, as if it just ignore what’s going on, like you ignore a toddler throwing a tantrum. The temperature in my room was ridiculously cold and it took a moment to adjust it to be comfortable. The next morning, the elevator was broken and staff said it had broken the night before. When I tired ... read more

Anonymous 

on Expedia

6 years ago

El lote de parquiadero muy amplio pero abia popo de perro en los jardines pelos de perro en los cuartos y un olor a carpetas muy mal aseadas