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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were surly.
Business response:
Dear Michael, Thank you for taking the time to share your feedback. We are truly sorry to learn that your interaction with the team did not leave you with a positive impression. Offering courteous and professional service is a fundamental part of the guest experience, and it is disappointing to know that this was not reflected during your stay. Your comments will be shared with our team for attention. We value your patronage and hope you will stay with us again. We are confident you will have a much-improved experience. Sinc... read more
😩 Sorry, but bed was hard as a rock, toilet paper holder broken before I even got there, no ice machine, refrigerator was small with open door Tiny freezer, carpet stained and frayed.
So frustrating when the pool is closed and they don't even give you a discount or tell you ahead of time. Very disappointing
We've used Extended-Stays across the country and will continue to do so as long as the rates remain reasonable. One problem noticed at Pleasanton were squatters and apparent homeless individuals sharing one room and avoiding staff. Further was the stuffy airflow in the hallways that reeked, a little, of cooking. We noted this in Miami as well. Suggest remediation of air flow to maintain a fresh atmosphere in the hallways.
Nothing was terribly bad but wouldn’t stay here again. There’s only a bar of soap for toiletries. If you plan on using the pull out bed or traveling with a family, good luck getting blankets for it. I would suggest bringing your own linens. Staff was not very accommodating I feel like you can spend an another $30 and have a much more comfortable experience.
The room was not clean. The swimming pool was under repair. We chose this motel for the pool in anticipation of the 100 degree weather. The bathroom linen had holes and the kitchen had absolutely NOTHING in it. A dog was barking in the room across the hall ALL night. I will NEVER stay at one of their hotels again.
Concerning Was ok until vagrant types came into lobby causing safety concerns for me and my sister visiting in the lobby. Also claims of breakfast included but no coffee/no breakfast. A cereal bar and nothing else coffee was gone and not replaced. No no breakfast at all
Not what I was expecting based on the photos. This was more of an apartment complex feeling than a longer stay hotel. Not clean, but it was fairly quiet.
Breakfast was not great at all. Bed was very firm/springy
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 3.2 star rating with 2,189 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.