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Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
- Hotels
- Beaverton, OR
About this business
Location details
18665 NW Eider Ct, Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Reservation canceled with no notification. Arrived at midnight, with a reservation, and was told that there were no rooms available due to a flooding issue. Frustrated because I received zero notification of my reservation being canceled. No phone call, no text message, no email, and no message of cancellation through the Hotels.com app that I scheduled this reservation with. The clerk, on duty, who had arrived at 11 PM, was very pleasant, and called a couple of their hotels to see if they had rooms available. The first hote... read more
Business response:
Dear Sonya, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
It was old and dirty, found numerous hairs in bed sheets. Sheets were so old and think you could see through them. Hallways and rooms smelled like marijuana and old oil from cooking.
Business response:
Dear Tyson, Thank you for staying with us during your recent visit to our area. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our accommodations, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Ho... read more
The room smelled horrible. There was sticky stuff on the counters and floor. The hallways smelled like weed. Their grab and go breakfast was a small muffin or a package of oatmeal. For the price we paid for 1 night I’m highly disappointed in what we got.
Business response:
Dear Guest, We apologize sincerely for the subpar experience during your stay. Your feedback is disheartening, and we regret any inconvenience caused by the room conditions and breakfast offerings. Rest assured, we are addressing these issues to enhance the quality of our services. Your satisfaction is paramount, and we appreciate your patience. If you decide to give us another chance, we are committed to providing you with an improved and pleasant stay.Sincerely,Hotel Management
you get what you pay for. it was $90 stay over night if you don’t mind sleeping with cockroaches.
Business response:
Dear Adriana, We sincerely apologize for your unpleasant experience during your stay. Your comfort and satisfaction are our top priorities, and we regret any inconvenience caused by the presence of cockroaches. We take this matter seriously and will address it promptly to ensure a more comfortable environment for our guests in the future. Please consider giving us another opportunity to provide you with a better experience on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
How is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. rated?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. has a 3.6 star rating with 2,104 reviews.
When is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. open?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. is open now. It will close tomorrow at 12:00 a.m.