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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst Place Ever! This is the worst place I have stayed in over 30 years. The hallways of the building were filthy, there was garbage stacked in the stairways, and even some in the main hallways. The bathroom door of our room would not close, the floor was stained and dirty, the cover of one of the large lights was dangling by one end, the bed linen was stained and did not appear to have been washed and there was human hair all around the outside of the box spring and mattress. This place needs to checked by the health depar... read more
Business response:
Dear Rocky, We are truly sorry to hear about your disappointing experience. The conditions you described are far below the standards we aim to provide. We deeply regret the issues you encountered with cleanliness and maintenance, and we understand how frustrating this must have been for you. Please know that we take your feedback seriously and will address these concerns with our team to ensure improvements. Your experience does not reflect the quality we strive for, and we hope you might consider giving us another opportuni... read more
Disappointed Didn’t stay. No available rooms.
Business response:
Dear Marc,We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Although this is not a normal occurrence, we completely understand your frustrations regarding the situation. We are grateful that you have brought these specific concerns to our attention as we continually grow and improve from our guest feedback. We hope you will give us another opportunity in the future as we would welcome the chance to provide you with an outstanding visit.Sincere... read more
homeless everywhere and doors left open late at night
Business response:
Dear Dallas, Thank you for sharing your concerns. We deeply regret that these issues marred your experience. We understand how unsettling it must have been to encounter such problems during your stay. Please be assured that we take these matters seriously and are working diligently to address safety and security measures to ensure a more secure environment for our guests. We sincerely apologize for the inconvenience and hope you’ll consider giving us another chance in the future to provide a more satisfactory experience.Sinc... read more
Lo peor
Business response:
Dear Juan, We are very sorry to hear that your experience was not satisfactory. Your feedback is important to us, and we apologize for not meeting your expectations. We strive to provide a comfortable and enjoyable stay for all our guests, and we fell short in your case. Please know that we are addressing your concerns with our team to improve our services. We would appreciate it if you would give us another opportunity to provide you with a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.