Extended Stay America - Portland - Hillsboro

Mikaela 

on Expedia

a year ago

This is just my experience, but I was on a business trip and knew I would arrive quite late around 2am. Unfortunately, due to a severe snow storm my in time became 3:30am. Tim, who was at the desk when I checked in told me that a noon checkout instead of the normal 11am would be alright and if I stayed any hour after it would be $10 per hour. Grateful, I accepted the noon checkout. Walking through the halls to my room. There were rolled up carpet pieces and ladders. The halls smelled like old cigarette smoke amd there were s... read more

Renee 

on Expedia

a year ago

Gross 

Michael 

on Expedia

a year ago

Never Again!!! Took a chance, that I will never do again. Shower didn't work (luckily one night stay), the hallways smelled and were filled with trash. Internet was extremely slow. Enough said. 

CLAUDIA 

on Expedia

a year ago

This is the second time I have stayed at the extended stay in Hillsboro, this time we ended up leaving early because the Wi-Fi was terrible, and could not get it fixed, also found dog poop in the hallway and reported it to the front desk, stinky trash in the stairwells that was not emptied. I will not book this property again. 

Anonymous 

on Expedia

a year ago

Avoid this place- dirty, poorly maintained. Piled up rubbish and smoking in rooms throughout this hotel - despite the 'Non-smoking' room labels on doors. The room configuration was great so very disappointed as was hoping to return for a month next year. Would not come back here! I would describe this place as 'feral' and because it was so poorly looked after, with mounds (literally) of trash in and around the massive bin in the stairwell that was also so dirty it must have been a month since its floors were cleaned. I never... read more

Melissa 

on Expedia

a year ago

Zero stars HORRIBLE hotel So check in is at 3pm at this hotel. We showed up at 6:30pm and the room wasn’t ready, they were short staffed and had to call other properties for help. Ok, I get it. Short staffed is a regular thing now. Tim at the front desk apologized and was really nice. I asked if we could have a later check out for the inconvenience, he said yes and said we could check out at noon instead of 11am. Awesome, thank you. We went to our room and it smelled nice, but it looked like a complete facade. The floors wer... read more

allen 

on Expedia

a year ago

bad room Did have the King bed room available that we paid for. they gave us a room with 2 double beds. Suppose to be non smoking romm and the room stunck so bad we could not stay in the room so contacted manager and was told it was that room or nothing so we left. 

Lindsey 

on Expedia

a year ago

Had friends coming in to town. They checked in to find their assigned room dirty complete with used Mens underwear left from a previous guest. When they requested a new room the front desk tried to charge them a fee to switch rooms. I show up to check into my room (booked and payed for already) and get told that the only room available is listed as dirty. The front desk girl seriously asked me if I minded that the room was dirty and that they could get house keeping to come in the morning. With no rooms, the front desk girl ... read more