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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed Didn’t stay. No available rooms.
Business response:
Dear Marc,We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Although this is not a normal occurrence, we completely understand your frustrations regarding the situation. We are grateful that you have brought these specific concerns to our attention as we continually grow and improve from our guest feedback. We hope you will give us another opportunity in the future as we would welcome the chance to provide you with an outstanding visit.Sincere... read more
homeless everywhere and doors left open late at night
Business response:
Dear Dallas, Thank you for sharing your concerns. We deeply regret that these issues marred your experience. We understand how unsettling it must have been to encounter such problems during your stay. Please be assured that we take these matters seriously and are working diligently to address safety and security measures to ensure a more secure environment for our guests. We sincerely apologize for the inconvenience and hope you’ll consider giving us another chance in the future to provide a more satisfactory experience.Sinc... read more
Lo peor
Business response:
Dear Juan, We are very sorry to hear that your experience was not satisfactory. Your feedback is important to us, and we apologize for not meeting your expectations. We strive to provide a comfortable and enjoyable stay for all our guests, and we fell short in your case. Please know that we are addressing your concerns with our team to improve our services. We would appreciate it if you would give us another opportunity to provide you with a better experience.Sincerely,Hotel Management
dirty hotel The exit stairwells are filthy. There was stacked garbage in the stairwell that was not removed in the 20 hours I was on property. The exit doorway to the outside didn't shut properly (anyone from the outside could access the inside of the building). The room was fine.
Business response:
Dear Jeff, Thank you for sharing your concerns. We deeply regret the issues you encountered with the stairwells and the exit doorway. Maintaining a clean and secure environment is a top priority, and we apologize for falling short. Your feedback is invaluable, and we will share these matters promptly to ensure a better experience for future guests. We're glad the room met your expectations. We hope to see you again soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,532 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.